Quality Assurance Supervisor; Split Shift

Quality Assurance Supervisor (Split Shift)

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QUALITY ASSURANCE SUPERVISOR

At Häns Kissle, we strive to deliver the simple goodness of home in every bite. Founded in 1984, Häns Kissle began as the regional commissary for a small, high-end grocery chain in New England, MA, crafting fresh, upscale prepared foods and deli salads. Nearly 40 years later, we’re still in the kitchen in our 112,000 square foot facility, cooking up delicious foods with an uncompromising commitment to quality and service but now on a national level.

Purpose: Implement and improve Quality Assurance and Food Safety practices and policies throughout the Plant and help align the organization to achieve these standards. Assist with overall supervision of QC Technicians to ensure that resource allocation is consistent with Production and Customer needs.

Essential Functions and Responsibilities

• Representing and modeling Quality Assurance and Food Safety principles at all times; ensuring QC Technicians are following all necessary protocols (eg, SQF, HACCP, FSMA, SOP’s) and resolving cross-functional operational issues.
• Deep understanding of all required systems, practices, and SOP’s, with a requirement to apply and improve them.
• Collaborating and communicating decisions (and the reasons behind them) in a timely manner in order to support Production and Customer needs; signing off on HACCP documentation.
• Full understanding of day-to-day operations in order to conduct line checks and HACCP checks; hosting USDA inspection personnel when on site as needed.
• Regular presence throughout the Plant to have real-time knowledge of ongoing Production and QC Lab operations.
• Verifying quality control criteria on ingredients and finished product (includes weights, labels, packaging, visual and taste).
• Checking temperature on ingredients and finished products; checking labels and recipes for allergens; checking metal detector and x-ray operations.
• Thorough and accurate recording and communicating of all tests, measurements and results, along with accurate paperwork for product and food safety checks.

Qualifications and Education Requirements

• English:
  Ability to read and speak English fluently
• Team Player:
  Proven ability to work in a team and to collaborate with others. Effective coaching, facilitation, presentation and team-building skills
• Food Safety Certified (HACCP and/or SQF and/or PCQI)
• Intermediate level skills in email, Excel, and Word
• QC/QA
  
  Experience:
  
  2-4 years experience in a quality leadership role in food manufacturing
• Degree: BS in Food Science preferred or equivalent by academic or industrial training

Work Environment

• Lab/Office (50%): basic lab tests and product evaluations while standing up; computer work while sitting down
• Plant (50%): refrigerated (40F) and wet environment
• Some lifting/bending

Preferred Skills

• Bilingual (English/Spanish)
• Supervisory/Managerial basic skills

Required Attributes

• Attention to Detail:
  Must be thorough and accurate with every detail of the job, especially with numbers and SOP’s
• Conflict Management:
  Must be able to handle cross-functional differences of opinion, and to reach resolution
• Continual Improvement Orientation:
  Must be able to learn systems quickly, and be able to generate improvement ideas

We strongly believe in our philosophy to uphold the highest level of integrity in everything we do. Each employee is expected to understand and act appropriately per our philosophy and policies. This job description reflects essential functions assigned by management which are subject to change at any time.