Project coordinator

Meridian is a leading designer and manufacturer of self-service solutions, specializing in kiosks, smart lockers, interactive digital signage, and self-service software. As a fully integrated company, we handle design, engineering, manufacturing, and software development from our state-of-the-art 13-acre headquarters in Aberdeen, North Carolina. With nearly two decades of experience, we deliver high-quality, efficient solutions to help our partners succeed. At Meridian, we are committed to innovation and excellence in every aspect of product development and service delivery.

Meridian Kiosks is seeking a highly organized and detail-oriented Project Coordinator to serve as the primary liaison between our Sales team, Engineering department, Purchasing team, and Production floor. This role is responsible for coordinating customer projects from order receipt through manufacturing, ensuring clear communication, accurate documentation, and on-time delivery.

The ideal candidate thrives in a fast-paced manufacturing environment, excels at managing multiple priorities, and enjoys working cross-functionally to keep projects moving efficiently.

• Coordinate customer orders and projects from sales handoff through production and shipment.
• Act as the central communication point between Sales, Engineering, Purchasing, Production, and Logistics teams.
• Review sales orders for completeness, accuracy, and manufacturability requirements.
• Create and maintain project schedules, production timelines, and delivery commitments.
• Track project milestones and proactively communicate status updates to internal stakeholders.
• Monitor production progress and identify potential delays, bottlenecks, or resource constraints.
• Coordinate engineering change requests and ensure updates are communicated to all departments.
• Work closely with Purchasing to ensure materials and components are available to support production schedules.
• Attend daily and weekly production meetings and provide project status updates.
• Assist with production planning and workload prioritization.
• Prepare and maintain project documentation, work orders, bills of materials, and customer records.
• Support inventory and material planning activities as needed.
• Coordinate shipping schedules and customer delivery requirements.
• Resolve project issues and escalat… when necessary to maintain deadlines.
• Develop and improve operational processes to increase efficiency and customer satisfaction.
• Maintain accurate records and reporting within ERP, CRM, and project management systems.
• Support continuous improvement initiatives across operations and manufacturing.

• Associate's degree in Business, Operations, Project Management, or related field, or equivalent experience.
• 2+ years of experience in project coordination, operations, manufacturing, production planning, customer service, or a related role.
• Strong organizational and time-management skills.
• Excellent verbal and written communication abilities.
• Ability to manage multiple projects simultaneously in a fast-paced environment.
• Proficiency with Microsoft Office Suite, particularly Excel.
• Strong attention to detail and problem-solving skills.
• Ability to work effectively with cross-functional teams.

• Experience in a manufacturing or industrial environment.
• Experience with ERP systems and production scheduling software.
• Familiarity with engineering drawings, bills of materials, and manufacturing processes.