Career Navigator II - NCWorks - NextGen Youth Program; Wilkes

Join to apply for the Career Navigator II - NCWorks - Next Gen Youth Program (Wilkes County) role at Goodwill Industries of Northwest NC
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Use your skills to transform your local community. Goodwill Industries of Northwest North Carolina offers numerous career opportunities with competitive pay, excellent benefits, and the reward of knowing your hard work is helping others. Goodwill Industries of Northwest North Carolina, Inc. is a 501(c)(3) nonprofit organization headquartered in Winston-Salem, NC. We employ more than 1,100 team members dedicated to providing employment and training services that help people find jobs and reach financial stability.

• Works closely with individuals who are seeking economic mobility.
• Develops career plans, sets goals with clear objectives around education, training, employment, and resources.
• Utilizes and navigates NCWorks database and inputs career plans and data into systems.
• Assists with career portfolio services such as writing resumes and cover letters and helping with Linked In profiles.
• Participates in community outreach such as job fairs and career fairs to help individuals understand what resources are available to them.
• Provides individuals referrals to other resources and organizations.
• Responsible for appropriating federal funds that support individuals receiving services through Workforce Innovation and Opportunity Act programs.
• Provides documentation and reconciliation of those funds on a monthly basis.

Associate's degree, or minimum of 1-2 years' experience in lieu of degree required.

• 1-2 years of experience in similar role.
• Excellent customer service skills.
• Intermediate computer skills required.
• Ability to multi-task.
• Excellent communication skills—both written and verbal.
• Excellent critical thinking and time management skills.
• Must understand other organization’s policies.
• Must be an active listener and have excellent soft skills.
• Excellent organizational skills and understanding of deadlines.
• Requires specialized training and background clearance.
• Understanding of HIPAA and the importance of confidentiality.
• Must be able to travel over 75%, as needed.

• Paid Time Off (PTO)
• Money Purchase Pension Plan
• 403(b) Retirement Savings Plan
• Employee Assistance Program
• Free Telehealth
• Employee Referral Program
• Quarterly Incentive Programs (for all retail positions)
• Corporate Discount Programs
• Medical Insurance
• Prescription Coverage
• Dental and Vision Coverage
• Flex Spending Accounts (Medical and Dependent Care)
• Short & Long-Term Disability
• Life Insurance
• Tuition Reimbursement

EOE. E-Verify Employer.