Stewardship Coordinator

Special Instructions for more details.

Applicants must apply online in order to be considered. Please include a cover letter, resume, and a list of references with complete contact information. If claiming Veteran’s preference, upload a copy of your DD‑214. Complete all areas of the application; incomplete applications will not be considered. If no applicants meet the required Knowledge, Skills, Abilities/Competencies, Training, and Experience, management may consider other applicants.

Effective October 1, 2015, all new hires in positions subject to the State Human Resources Act will serve a 12‑month probationary period as defined by the North Carolina Office of State Human Resources.

The primary location is the main Cullowhee, NC campus. Reporting to the Director of Donor Relations, the Advancement Stewardship Coordinator will assist in maintaining best practices for donor stewardship, from fund communication to annual reporting, gift acknowledgements, and tribute reporting. The coordinator will collaborate with the Advancement Business Officer and other division staff to ensure WCU’s philanthropic gifts are stewarded at the highest level.

• Support and lead efforts ensuring donors have a complete picture of their giving and impact, including managing digital stewardship.
• Assist with gift receipting processes and answer calls to the main office line.
• Welcome guests to the Advancement Office.
• Manage parts of the gift agreement process, documenting donor gift intentions and accessing appropriate reports.
• Assist with the delivery of scholarship thank‑you letters to donors on a yearly basis.
• Support stewardship of giving society donors through membership fulfillment, philanthropic naming opportunities, campaign‑specific stewardship, and donor stewardship events.
• Serve as a project manager for annual reporting processes, ensuring timely report delivery and meeting donor expectations.
• Handle special projects assigned to achieve donor stewardship objectives.
• Assist in defining stewardship policies, procedures, and protocols and create toolkits for fundraisers.

Proficiency in Microsoft Excel and Microsoft Word, including Mail Merging; experience with the university’s scholarship donor portal, Banner Finance, Blackbaud’s Raiser’s Edge, and Microsoft 365.

High school diploma or equivalency and one year of related office experience, or an equivalent combination of training and experience.

Salary range: $34,602 – $58,870. Anticipated hiring range: $46,500. Salary grade: 63.

Comprehensive benefits include dental, vision, and health insurance with eligibility beginning the first of the month following hire, employer contributions to a retirement plan, optional disability plans, tuition waivers for up to three courses per academic year, free group exercise classes, discounted recreation center membership, free vaccine and booster shots, pre‑tax flexible spending accounts, 12 paid holidays, 24 hours of paid community service leave, and paid parental leave after 12 months of continuous service.

Applicants must submit an online application including a cover letter, resume, and list of references. Veterans submitting DD‑214 must upload the document.

Final candidates are subject to criminal and sex‑offender background checks; some positions may require credit or motor vehicle checks. Western Carolina University uses E‑Verify to confirm employment eligibility. Proper documentation of identity and employability is required at the time of employment.

Western Carolina University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, political affiliation, National Guard or veteran status, consistent with applicable federal, state, and local laws, regulations, and policies.

The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard copy by request at the Office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723.

• Cover Letter / Letter of Application
• Resume
• List of references

• DD‑214
• NGB 23A (RPAS)
• DD256 or NGB
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• * How did you hear about this employment opportunity?
  • Inside Higher Ed
  • HERC – Higher Education Recruitment Consortium
  • Website – Jobs.wcu.edu
  • Personal Referral
  • Agency Referral
  • Other