Quality Control Manager

Quality Control Manager

Join to apply for the Quality Control Manager role at Dixon Group Europe Ltd. Middle East
. 📍

Location:

2925 Chief Court, Dallas, NC 28034. 🕒

Work Hours:

8:00 AM to 5:00 PM, Monday through Friday. 💲 Competitive Compensation.

The Dixon Group is a global, family‑owned manufacturing company with a history of over 100 years of operation in the U.S.A., based in Chestertown, Maryland, with distribution centers worldwide. We are an innovator in the hose coupling industry and value a strong, values‑based culture.

• Take full ownership of the division’s Quality Management System (QMS), including creating procedures for raw material acceptance, in‑process evaluation, and final product inspection.
• Lead or conduct investigations and corrective actions for significant defects and customer complaints.
• Promote and lead cost‑reduction activities to minimize waste, scrap, and rework, directly reducing the business unit’s cost of poor quality (COPQ).
• Maintain and manage quality control instruments and testing equipment.
• Provide direction and mentorship to Quality Department personnel.
• Ensure compliance with the QMS by providing training and conducting audits.
• Regularly report on program progress, investigation findings, root causes, and corrective actions to the Division Leadership Team.

• Minimum 10 years in a manufacturing or production environment, with at least 5 years in a decision‑making role.
• Bachelor’s degree in Engineering, Quality Management or Business Administration.
• Extensive experience implementing a QMS, especially from the ground up.
• Experience in ISO‑certified facilities; strong preference for ISO 9001 implementation.
• Proven leadership ability to motivate and guide teams.
• Proficiency in relevant software, data analysis, critical thinking, and problem‑solving.
• Expertise in investigations, root‑cause analysis, and corrective actions.
• Excellent communication and interpersonal skills.
• Six Sigma/Black Belt is a plus.

• Medical, dental, and vision insurance for you and your family.
• Competitive salary and bonus programs.
• 401(k) retirement plan.
• Training opportunities and tuition reimbursement.
• Paid vacation, paid time off, and holidays.
• Gym reimbursements and additional benefits.

The Dixon Group values the contributions of our Military Veterans and proudly employs our nation’s heroes. Veterans are strongly encouraged to apply.

Join us and be a part of a team that values your contributions and supports your goals!

The Dixon Group is an equal‑opportunity employer and complies with all applicable federal, state, and local fair employment practices. The Dixon Group strictly prohibits discrimination against employees or applicants. The Dixon Group is committed to protecting your privacy rights and does not sell or share personal information except as required by law.