Food and Beverage Director

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Resting on the shores of Lake Toxaway, nestled in the lush embrace of the North Carolina mountains, you’ll find The Greystone. We are a personal hotel where our guests enjoy nostalgic pleasures, gracious hospitality and quiet beauty. Our point of difference is our ability to personalize a guest’s experience and we recognize that our team is our most valuable resource to accomplish this.

Our continued success in providing the highest quality of accommodations, food, beverages and service to our guests depends on having quality people who truly enjoy the art of hospitality. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who is positive, adaptable and has a genuine interest in the well‑being of others around you, we invite you to join our team at The Greystone.

We are looking for an experienced and passionate Food and Beverage Director to join our team. As a Food and Beverage Director, you will overtake a variety of responsibilities and duties such as restaurant marketing strategies, recruiting and hiring restaurant staff, training, overseeing food quality, working closely with the Executive Chef as well as greeting and serving restaurant guests. Our ideal candidate thrives in a fast‑paced, dynamic environment with a passion for all things food and beverage.

They have a unique ability to positively lead others while multi‑tasking and prioritizing workloads. It is critical for our leader to believe in quality by consistently upholding defined standards over time as well as work diligently to manage the Food and Beverage budget. They are responsible for providing guidance and support for employees, involved in the day‑to‑day operations of the Front of House, and collaborates and communicates with Back of House team to create genuine guest experiences.

• Actively involved in the day to day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Deliver superior guest services, ensuring guest satisfaction.
• Plan new and updating beverage menus
• Plan and develop restaurant marketing strategy
• Respond efficiently to customer questions and complaints
• Organize and supervise shifts
• Manage and lead staff
• Hire new employees
• Training and evaluate staff performance
• Estimate consumption, forecast requirements and maintain inventory
• Manage restaurant supplies
• Control costs and minimize waste
• Nurture a positive working environment
• Monitor operations and initiate corrective actions
• Implement innovative strategies to improve productivity and sales

• Experience as a Food and Beverage Director or similar role
• Extensive food and wine knowledge
• Computer literacy
• Familiarity with restaurant management software
• Experience in event planning
• Strong leadership, motivational and people skills
• Good financial management skills
• Critical thinker and problem‑solving skills
• Team player
• Good time‑management skills
• Great interpersonal and communication skills

The Greystone is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Greystone does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

• Mid‑Senior level

• Full‑time

• Management and Manufacturing

• Food and Beverage Services

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