Retail Associate

Retail Associate – Ross Stores, Inc.

Join Ross Stores as a Retail Associate and experience a dynamic retail environment focused on providing customers with high‑quality brands at extraordinary savings. Ross, a Fortune 500 off‑price retailer, values teamwork, career growth, and a commitment to diversity, equity, and inclusion.

• Ensure customers have a positive shopping experience by greeting and assisting them courteously.
• Maintain a clean, organized work area and proper merchandise presentation.
• Assist customers at the register, answer questions, and provide prompt assistance.
• Follow all safety procedures, report unsafe conditions, and support store security initiatives.
• Perform cleaning tasks, including sweeping, mopping, and sanitizing high‑touch areas.
• Control daily inventory processes such as sizing, recovery, and receipt of new merchandise.
• Adhere to all cash handling policies and maintain accuracy with bankable tenders.
• Participate in loss prevention activities, including the Shortage Highway and Store Protection Specialist protocols.
• Represent the Ross brand consistently and professionally at all times.
• Demonstrate integrity, safeguard confidential information, and uphold company policies.

• Manages Work Processes
• Business Acumen
• Plans, Aligns & Prioritizes
• Builds Talent
• Collaborates
• Leads by Example
• Communicates Effectively
• Ensures Accountability & Execution

• Effective communication with Customers, Associates, and Store Leadership.
• Basic mathematical calculation skills commonly used in retail environments.

• Use all store equipment, including PDTs, registers, and PCs.
• Stand, walk, and move throughout the store up to 100% of working time.
• Bend, squat, kneel, climb, carry, reach, and stoop regularly.
• Push, pull, and lift more than 25 pounds occasionally.
• Use janitorial equipment, rolling racks, ladders, and other assigned supplies.
• Stockroom shifts may require pushing, pulling, and lifting more than 20 pounds.

None

This job description is a summary of the primary duties and responsibilities of the position and is not intended to be comprehensive. Ross is an equal employment opportunity employer and complies with all applicable discrimination laws. We consider individuals for employment or promotion based on skills, abilities, and experience, and are committed to a diverse and inclusive workforce.

Mid‑Senior Level

Full‑time

Sales and Business Development

Retail