Outside Parts & Service Sales

Overview

Join to apply for the Outside Parts & Service Sales role at Quality Equipment, LLC
.

We are a John Deere dealer with 36 locations serving agricultural, commercial, and residential customers in North Carolina, South Carolina, and Virginia. Our work culture is ethical, entrepreneurial, and hard working. We aim to be the premier John Deere dealer in our region by serving our customers with commitment and integrity. We offer stable, rewarding, and challenging work with a large and growing company that still maintains the feel of a small business.

There are opportunities to grow and advance in your career.

Base pay range
: $45,000.00/yr - $55,000.00/yr

We are currently looking for an Outside Parts and Service Salesperson to join us in our Seaboard store.

• Markets parts and service sales through special parts promotions, Quality Assurance packages, extended warranties, and machine inspections
• Communicates customer complaints to the appropriate department(s) to achieve a quick resolution. Follows the resolution process so that maximum customer satisfaction may be achieved
• Provides parts and service solutions to the customers (maintenance and repair)
• Assists with counter sales to support customer needs, including Saturday work as required
• Responsible for the coverage, retention, development and acquisition of all customers within an assigned territory or sales market for parts and service
• Collects and updates customer equipment information (serial numbers, hours, number of rows, etc) for use in parts, service, and sales marketing promotions
• Delivers parts to the customers as required (including pulling parts and loading for the day)
• Provides feedback about pricing and promotions of competitors
• Regularly cleans and properly maintains company vehicle as to protect company assets and to represent Quality Equipment professionally
• Attends required training meetings designed to promote overall employee and dealer development
• Provides constructive input on parts and service marketing plans
• Assists with after hours parts phone service, when necessary
• Other duties, as required, for overall location functionality

• High School Diploma or equivalent experience
• 1+ year experience in Parts Department operations
• Ability to use standard desktop applications, such as Microsoft Office and internet functions
• Ability to write and speak effectively to individuals and groups
• Ability to work extended hours and weekends
• Excellent customer service skills
• AG background, preferred
• Valid driver’s license for potential driving situations
• Must maintain driving records per insurance carrier standards

• Weight Requirements:
  Lifting up to 50 lbs.
• Mobility:
  Squatting, bending, lifting, reaching, twisting, standing, sitting
• Visual:
  Working with smart devices and manuals
• Driving:
  Occasional – Short and long distances
• Dexterity:
  Ability to grasp

Our employees receive competitive wages and can participate in the benefits which currently include medical and dental insurance, flexible spending account, life insurance, paid time off, paid holidays, a 401(K) program with employer match and a company discount. In addition, Quality Equipment provides significant paid training and opportunities for professional and personal development. Our goal is for our employees to reach their full potential.

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Sales and Business Development
• Industries:
  Farming

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