North American Sales Manager

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LOGISTICS Full Time Mocksville, NC, US

2 days ago Requisition

Who we are
Since 1988, Avgol has been a global leader in providing ultra-lightweight spun-melt non-woven fabrics for the hygiene industry. Proudly serving markets such as baby diapers, adult incontinence, and feminine hygiene products, Avgol is committed to delivering top-quality materials and exceptional service. Our products contribute to the health and well‑being of millions of babies, mothers, and senior citizens worldwide. With a focus on innovation, excellence, and global impact, Avgol continues to set the standard in the industry.

Job Summary

The Sales Manager, North America is responsible for managing and developing strategic customer relationships to drive profitable growth for Avgol's North American business. Serving as the primary commercial contact for assigned accounts, this role leads customer engagement, account development, product commercialization activities, contract negotiations, and long‑term partnership growth.

The position will have primary responsibility for key strategic accounts, ensuring a high level of customer engagement, responsiveness, and execution.

The Sales Manager will work closely with customers and internal cross‑functional teams, including R&D, Technical Sales, Operations, Supply Chain, Quality, Customer Service, and Finance, to deliver innovative nonwoven solutions that create value for customers while supporting Avgol's objectives for growth, profitability, and market leadership.

While the role is primarily focused on strategic account management and expansion within existing customers, the successful candidate will also support the identification and development of new business opportunities within hygiene, medical, and adjacent markets.

Essential Duties and Responsibilities

Strategic Account Management

• Serve as the primary commercial contact for assigned strategic accounts.
• Develop and maintain strong customer relationships across multiple organizational levels, including operational, technical, procurement, and executive stakeholders.
• Create and execute account plans that support customer growth while maximizing profitability and strategic alignment for Avgol.
• Conduct regular business reviews with customers to assess performance, identify opportunities, and strengthen long‑term partnerships.
• Ensure key customers receive proactive support and consistent engagement to maintain strong customer satisfaction and loyalty.
• Expand Avgol's organizational reach within customer accounts by developing relationships with key decision‑makers and influencers.

Business Development and Growth

• Identify and develop growth opportunities within existing customer accounts.
• Support targeted business development initiatives in hygiene, medical, and adjacent markets.
• Monitor customer strategies, market trends, competitive activities, and industry developments to identify risks and opportunities.
• Participate in the evaluation of new applications, market segments, and commercial opportunities aligned with Avgol's strategic objectives.
• Support commercialization efforts that drive sustainable volume, revenue, and margin growth.

Customer Solutions and Cross‑Functional Collaboration

• Collaborate with R&D, Technical Sales, Manufacturing, Quality, Supply Chain, Customer Service, and Finance to develop solutions that meet customer requirements.
• Lead customer projects involving product development, qualification, product transitions, and commercialization activities.
• Effectively coordinate internal resources to ensure successful execution of customer…