Flex Utility Security Officer - All Shifts

Flex Utility Security Officer - All Shifts - $20/hr

Sunstates Security is hiring a Flex/Utility Security Officer in the Arden, NC area. This position offers a pay rate of $20/hr – paid weekly
. The role requires open availability for all shifts and all days.

Become part of one of the largest and fastest‑growing privately held security companies in the U.S. Since 1998,
Sunstates Security has built a national reputation for delivering exceptional services while fostering high‑quality work environments. We are dedicated to hiring, developing, and retaining a professional workforce that reflects our commitment to excellence. We believe in strategic reinvestment in our people by offering a benefits package that exceeds industry standards, pathways for career advancement, extensive internal training, and employee recognition programs.

Our commitment to a superior workplace culture is reflected in our most recent national accolades. Sunstates Security is proud to be recognized as a 2026 Forbes Dream Employer and a 2026 Training MVP by Training Magazine. We are also on the Inc. 5000 list of America’s fastest‑growing private companies.

The Unarmed Utility Officer is an on‑call position responsible for covering posts as needed due to call‑offs, staffing shortages, or client‑requested additional coverage. Candidates must have open availability and be able to quickly adapt to different sites and responsibilities.

• Maintain detailed notes and knowledge of all trained sites to ensure seamless coverage when filling in.
• Work independently with minimal supervision.
• Accurately track hours worked and submit timesheets to the Operations Manager by 10:00 AM each Friday.

• Report to work whether called in or scheduled in advance; arrive on time and complete assigned shifts (including overtime, if needed).
• Refusal to accept assignments may result in:
  Reduced weekly hours;
  Removal from the Utility Program.
• Maintain a neat, professional appearance in a clean and complete uniform.
• No smoking on assigned posts.
• Provide professional, friendly customer service at all times.
• Communicate clearly (verbal and written) and handle both routine and crisis situations effectively.
• Follow and enforce all post orders, client, and company policies.
• Promptly report all site concerns to management.

• Clean driving record required for driving posts.
• Preferred: 1+ year of experience in security, law enforcement, or military (manager discretion).
• Basic computer and cell phone literacy.
• Strong verbal and written communication skills.
• Demonstrated ability to provide excellent customer service.
• Sound judgment and decision‑making skills.
• Open availability is a must – able to work flexible schedules including evenings, nights, weekends, and holidays.
• Reliable transportation to work sites.
• Self‑motivated and able to work well independently and as part of a team.

High school diploma or equivalent.

Sunstates customizable benefits package includes the following minimum components:

• Affordable Care Act compliant medical benefits program
• Dental insurance program
• Free life insurance
• Disability insurance
• Paid Time Off & bereavement leave
• Paid holidays
• Direct deposit or pay cards
• Employee incentives
• Referral bonuses
• Employee of the month award
• Education reimbursement
• Service awards
• Employee involvement initiatives
• Management mentoring and support
• Career advancement
• 401(k) program

Benefits: 401(k)/403(b) plan, educational assistance.

Only candidates who meet our rigorous employment standards and who are excellent matches for open positions (as personally verified by site managers) are invited to join our security team. We are proud to be an equal opportunity employer and supporter of our military veterans!

Entry level

Full‑time