Fire and water Mitigation Lead Technician

• Health insurance
• Paid time off
• Vision insurance
• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance

Service Master Restoration of Wilmington is seeking dependable and motivated Fire & Water Mitigation Lead Technicians to join our growing restoration team. We help homeowners and businesses recover from water damage, fire and smoke damage, mold contamination, storm losses, and other property emergencies.

The ideal candidate is hardworking, customer-focused, and able to respond to emergencies while maintaining the highest standards of professionalism and quality.

• Perform emergency water extraction and structural drying.
• Set up and monitor drying equipment, including air movers and dehumidifiers.
• Conduct demolition and removal of damaged building materials.
• Perform fire and smoke damage cleanup.
• Complete contents cleaning, packing, and inventory.
• Assist with mold remediation projects.
• Document job progress using company software and photos.
• Communicate professionally with customers, adjusters, and project managers.
• Maintain company vehicles, equipment, and warehouse cleanliness.
• Participate in after-hours on-call emergency response rotations.
• Follow all OSHA safety requirements and company procedures.

• Valid driver's license and acceptable driving record.
• Ability to lift 50+ pounds regularly.
• Ability to work in hot, cold, dusty, and wet environments.
• Availability for rotating emergency on-call schedules.
• Strong work ethic and positive attitude.
• Ability to pass background and drug screening.
• Previous restoration, construction, demolition, or mitigation experience.
• Experience using moisture meters, thermal cameras, and drying equipment.

• IICRC WRT (Water Restoration Technician) Certification.
• IICRC ASD (Applied Structural Drying) Certification.
• IICRC FSRT (Fire & Smoke Restoration Technician) Certification.
• Experience with Docsketch and Dash

• Competitive hourly pay.
• Overtime opportunities.
• On-call compensation.
• Career advancement opportunities.
• Company uniforms.
• PTO and paid holidays.
• Health insurance benefits.
• Supportive team environment.

• Lift and carry up to 50 pounds frequently.
• Climb ladders and work in crawl spaces and attics.
• Stand, kneel, bend, and walk for extended periods.
• Work in emergency conditions and adverse weather when necessary.

• Enjoys helping people during difficult situations.
• Works well independently and as part of a team.
• Takes pride in quality workmanship.
• Is dependable and willing to respond when emergencies occur.
• Wants to build a career in the restoration industry.

Service Master by Bond is a locally owned and operated disaster restoration company providing water mitigation, fire restoration, mold remediation, storm damage restoration, and reconstruction services throughout Eastern North Carolina since 2008. Our mission is to restore homes, businesses, and peace of mind when disaster strikes.