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System of Care Family Partner; Western NC

Job in Franklin, Macon County, North Carolina, 28744, USA
Listing for: Vaya Health
Full Time position
Listed on 2025-11-22
Job specializations:
  • Social Work
    Family Advocacy & Support Services, Youth Development, Community Health, Child Development/Support
Salary/Wage Range or Industry Benchmark: 150000 - 200000 USD Yearly USD 150000.00 200000.00 YEAR
Job Description & How to Apply Below
Position: System of Care Family Partner (Western NC)
Location: Franklin

LOCATION

Remote - must live in or near Henderson, Jackson, Macon, Rutherford, or Transylvania County, North Carolina. This position serves these counties. The person in this position is required to maintain residency in North Carolina or within 40 miles of the North Carolina border. This position requires travel.

GENERAL STATEMENT OF JOB

The Family Partner is or has been a primary caregiver (e.g., parent; legal guardian) of a child with serious emotional, intellectual/developmental, behavioral, substance use or mental health concerns who has knowledge of the behavioral health system and provides coaching, modeling and education of system protocols and processes. The Family Partner adheres to System of Care (SOC) values while supporting children, youth and families in situations necessitating collaboration between multiple service providers, providing individualized, trauma-informed advocacy for caregivers of children and youth with complex needs.

The Family Partner collaborates with community stakeholders and supports the development and optimal functioning of local Community Collaboratives, ensuring Collaboratives include active representation from youth and families. The Family Partner provides training, support and leadership opportunities to families in need and agencies who serve or could serve these families. In collaboration with the SOC Coordinator, the Family Partner serves children, youth, families, Community Collaboratives and other SOC stakeholders in a three-county catchment area.

ESSENTIAL

JOB FUNCTIONS Family Support/Child and Family Teams

The Family Partner is an active participant on Vaya members' Child and Family Teams (CFTs), supporting and enhancing the utilization of SOC values in member care and service provision to ensure:

  • Children, youth and families are prepared in advance of CFT meetings, either by the Family Partner or meeting facilitator, and know what to expect and who has been invited.
  • Family members are encouraged to contribute to the meeting agenda and list of invitees.
  • Children, youth and families take an active role in CFT meetings, self-identify family members' strengths, needs, and goals, and agree with all objectives and services proposed by CFT.
  • Plans created by the CFT align with the child, youth and family's culture, language, and values/beliefs.
  • Proposed services to meet child, youth and family needs are strength-based, flexible, individualized, and available in the family's home and community.
  • CFTs have balanced representation between the family's Natural Support system and community agencies and providers.
  • CFT members communicate using child- and family-friendly language.
  • Interventions and services developed to meet child, youth and family plan goals involve both evidence-based practices and informal services from Natural Supports.
  • CFTs address issues, gaps, and concerns identified by the children, youth and families, adjusting proposed services as needed.
  • The Family Partner provides ongoing support to children, youth and families, including, but not limited to:

  • Accompanying children, youth and families to appointments, meetings, court hearings, and other relevant events, at the request of the family, to provide advocacy, support, and service navigation assistance.
  • Consulting with, advocating for, educating, and providing linkages to relevant resources to children, youth and families as needed, including during periods of transition (e.g., placement; services).
  • Working in collaboration with CFT members and Vaya Health Complex Care Managers and other staff to best meet the needs of children, youth, and families.
  • Linking children, youth and families to activities and organizations in their communities to support sustained community connection and support.
  • The Family Partner utilizes strategies to provide and enhance leadership opportunities for children, youth and families involved in the behavioral health system, including, but not limited to:

  • Recruiting youth and families to actively participate on local Community Collaboratives and/or "lived experience" collaboratives.
  • Linking youth and families with local family and youth advocacy organizations.
  • Advocating for and supporting the inclusion of youth and families in SOC-related policy-development work groups and legislative processes at both local and state levels.
  • Linking youth and families to training opportunities related to SOC, behavioral health, and self-advocacy.
  • If applicable, the Family Partner works collaboratively with the SAMHSA System of Care Expansion and Sustainability grant team working in the Family Partner's counties to support the grant project's goals and objectives.

    Local Child Collaborative Development and Support and Community-Based Outreach and Networking

    The Family Partner, in collaboration with a Vaya SOC Coordinator, ensures each Community Collaborative includes membership and active participation from all SOC stakeholders, including, but not limited to: children, youth, and families who have received or are…

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