Adoption Specialist

Location: Cleveland

Benefits:

• Health insurance
• Paid time off
• Signing bonus
• Free food & snacks

Company Description Charlotte Dog Club NC is a close-knit community of families dedicated to raising well-loved puppies with exceptional care. The team maintains an unwavering commitment to each puppy’s health, wellbeing, and early socialization. Puppies are raised in a supportive environment that prepares them for successful placement in loving homes. Team members collaborate closely to uphold high standards of care and responsible adoption practices.
Role Description The Puppy Adoption Specialist is a full-time, on-site role based in Cleveland, NC. This position is responsible for guiding prospective families through the adoption process, including introductions to puppies, explaining care requirements, and reviewing adoption policies. Daily tasks include conducting adoptions, coordinating paperwork, maintaining accurate records. The role also involves monitoring puppy wellbeing, collaborating with the care team, and providing education on responsible pet ownership.

The specialist will work directly with visitors and help ensure each puppy is matched with an appropriate, loving home.
Qualifications
Excellent communication skills, with the ability to listen actively, explain policies clearly, and interact professionally with diverse individuals and families.
Analytical skills to assess adoption applications, evaluate home suitability, and make informed, responsible recommendations.
Demonstrated compassion for animals, especially puppies, and commitment to their health, safety, and emotional wellbeing.
Ability to work on-site, including weekends or holidays as needed, and collaborate effectively with a small, dedicated team.
Organizational skills to manage documentation, scheduling, and follow-up communications efficiently.
High school diploma or equivalent required; additional education or certifications in animal care, behavior, or related fields are beneficial.

2 schedules available:
Sunday: 10am-5pm
Monday: 9am-5pm
Tuesday: 9am-5pm
Wednesday: 9am-5pm
Thursday:
Off
Friday:
Off
Saturday: 8:30am-6pm

Sunday: 10am-5pm
Monday:
Off
Tuesday:
Off
Wednesday:
Off
Thursday: 8:30am-6pm
Friday: 8:30am-6pm
Saturday: 8:30am-6pm