Residential Services Supervisor

The Residential Services Supervisor gives assistance and direction to Cottage Parents in the areas of therapeutic discipline; working with children and families; securing food, clothing, supplies and equipment; campus, church, school, and community activities; regular cottage maintenance and management. Ensuring that the agency's policies, procedures and programs are delivered appropriately is an integral part of this position.

• High School diploma or equivalent.
• Meets the general employment qualifications as outlined in the Personnel Polices of the agency.
• Has 3-5 years' experience in residential care or 3-5 years experience managing 5 or more employees.
• Has a working knowledge of current trends in the field of residential care.
• Has the capacity to build and maintain relationships with Cottage Parent teams and the larger agency teams.
• Valid driver license and safe driving record.

• Has a thorough knowledge of purposes, operations and procedures.
• Has a working knowledge of the agency's structure, services, policies and procedures for the delivery of the services.
• Has a working knowledge of Baptist Children's Homes of NC's Program of Intentionalized Services.
• Provides leadership in creating and implementing programs on campus that support and carry out the mission of the agency.
• Respects the cultural and socioeconomic diversity of staff members and children in care and strives to create a positive relationship within Baptist Children's Homes (BCH).
• Participates in the agency's Performance Quality Improvement (PQI) program as needed.

• Maintains a positive attitude and openness to evaluation.
• Demonstrates compassion and concern for people.
• Maintains and models a standard of personal and professional excellence.
• Participates in scheduled in-service training and job-related workshops and conferences as needed.
• Handles confidential information in a professional manner.

• Responsible for educating, training and monitoring the work of cottage parents in the residential programs.
• Provides leadership in scheduling and carrying out an orientation program for new childcare staff.
• Plans and implements a program of continuing education and staff development for childcare staff.
• Develops and implements 90-day and annual Staff Performance Evaluations.
• Schedules and conducts regular team and staff meetings.
• Plans and implements weekly schedules.
• Determines cottage needs, approving all equipment and supplies for the cottages.
• Ensures that all cottage purchases are made in accordance with agency purchasing policies.
• Is responsible for overseeing attendance and time sheet reports for all cottage parent with support from clerical staff.
• Oversees requisitions for group activities funds, group savings accounts and student accounts.
• Monitors clothing inventories and purchases and hair care expenses for youth.
• Monitors cottage physical needs and secures timely maintenance requests.
• Works with other Administrative Personnel as needed.
• Works with other administrative staff in hosting tours groups as they come to the campus and schedules visiting group activities.
• Works with other administrative staff in scheduling, coordinating and facilitating special events and activities on and off campus.
• Works with staff responsible for recreational programming and supports initiatives that enhance and insures success of wellness programs.
• Assists administration in recruitment, interviewing and employment of new cottage parents by presenting a positive image of Baptist Children's Homes of NC.
• Works with Support Services in monitoring student work programs.
• Respects the cultural and socioeconomic diversity of staff members and children in care and strives to create a positive relationship within BCH.
• Participates in the agencys Performance Quality Improvement (PQI) program as needed.

• Monitors cottage activities and gives assistance and direction to cottage parents.
• Give assistance and direction to cottage parents in routine cottage matters.
• Gives assistance and direction to cottage parents in the area of therapeutically disciplining and working with children and families.
• Gives assistance and directions to cottage parents in the area of securing food, clothing, supplies and equipment.
• Gives assistance and direction to cottage parents in relation to campus, church, school and community activities.
• Gives assistance and direction to…