Charter Coordinator​/Load Supervisor

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SOC Operations Full Time Greensboro, NC, US

3 days ago Requisition

At Eastern Airlines ,curiosityandapassionforgrowthareatthecoreofeverythingwedo. Founded byseekers, adventurers,and,aboveall, aviationenthusiasts,ourrichlegacyandpioneeringspiritcontinuetoshinethrough in our team today.

Whatsets Eastern Airlinesapartisouropen -heartedapproach,deeprespectforourpassengers,andunwavering attention to detail. A natural curiosity and a thirst for exploration drive the success of our employees.

Thisoverviewhighlightsthekeyknowledge,skills,andabilitiesessentialtoexcellingasa

Charter

Coordinator.

This is a full-time position FLSA
-exempt position thatreportsto the Managerof Ground Operationsandwill also interact frequently with the Manager of Dispatch, Manager of Crew Services, Director of Operations, and the Director of SOC, as well as others throughout the organization. The Charter Coordinator is responsible for being involved with multiple aspects of charter flights, including, coordination, planning, and execution. The successfulcandidatewillbeabletodemonstrateathoroughknowledgeandunderstandingofcharteroperations.

Good communication skills are required, good supervisory and/or leadership skills are required, good/mature judgment, and the successful candidate must be able to exhibit the values and culture of the company while working in a dynamic environment.

• Ensuring a copy of required documentation is accounted for to include charter briefings, manifests, load planning documents, and post operations reports.
• Review with the flight crew prior to departure
• Confirm catering is boarded; if boarded – see charter briefing for information
• Verify aircraft has been properly serviced/cleaned
• Upon arrival at pick up location, identify yourself to handling entity as Charter Coordinator
• Request manifest, verify fuel requirements, and request fuel, if needed
• Charter briefings, manifests, load planning documents, and post operations reports
• Oversee on and off loading of baggage by compartment
• Oversee proper loading procedures of aircraft, following EAL CLHM procedures.
• Prepare, sign and deliver aircraft load sheet to the pilots for Weight and balance calculations
• Obtain and provide flight crew with any new flight plan paperwork
• Advise of any potential delays – military driven, weather, aircraft maintenance, etc.
• Coordinate with crew and location ground personnel the boarding of passengers
• Gather fuel slips from military locations and provide to the Accounts Payables department upon return
• Provide COMMs to designated personnel, to include, any pending delays, baggage loading commencement and finalization, passenger loading, door closure and departure
• Provide root cause for any delays incurred
• Be the first person off the aircraft at destination locations to coordinate offloading of passengers and baggage
• Confirm hotel transportation and accommodations during overnights
• Perform aircraft searches after offload and before departure to ensure no items have been left on the aircraft
• Send post operational reports to designated personnel and departments
• Follows Cargo Manifests to secure any overage, shortage or damaged cargo
• Serves as GSC for the aircraft and passengers by implementing necessary safety and security precautions.
• DG/HAZMAT acceptance to assure proper processing of loading, stowage, handling and pilot NOTOC.
• E nsures compliance with ramp service policies and procedures particularly in the areas of cargo handling, fuelers, skycap, security, catering, cleaning and ground handling

Duties during non-flying workdays:

• Coordinate the…