Customer Engineers; Experienced and Senior

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

The Boeing Company is seeking highly motivated, organized, and strategic individuals for Customer Engineers (
Experienced and Senior) to join our 787 Account Management team in North Charleston, South Carolina.

Customer Engineering Account Managers are the primary technical interface between customers and Boeing Commercial Airplanes responsible for defining the contractual airplane configuration. As the authority for the contractual configuration, one will leverage their customer and market insights to curate experiences and solutions that wildly surpass customer’s aspirations and drive a preference for Boeing products. In this position, one will establish and maintain a relationship with airplane customers and guide them through the development, management, and delivery of their airplane configuration.

Our teams are currently hiring for a broad range of experience levels including Experienced and Senior Level Engineers.

Position Responsibilities:

• Understand customer requirements and communicate their priorities within the Boeing Company.
• Represent the Boeing Company to the customer and act as the primary technical contact for their configuration definition.
• Frequently interact with Boeing Sales, Marketing, Contracts and airplane program leadership.
• Lead the configuration development, management, and change processing for all stages of airplane development from pre-proposal to delivery.
• Assist Boeing and the customer in resolving technical issues during airplane delivery, document unresolved customer issues, and facilitate a positive customer delivery experience.
• Interact with domestic and international customers and suppliers.
• Coordinate with diverse technical and business organizations within Boeing.
• Must be able to travel both domestically and internationally at approximately 25% of the time, as needed.
• May require working off-hours, weekends and/or holidays to support airplane delivery milestones.

Work Authorization Statement:

This position is expected to be 100% onsite. The selected candidate will be required to work onsite at our North Charleston, SC location.

Basic Qualifications (Required Skills/Experience):

• Bachelor of Science degree in Engineering, Engineering Technology (including Manufacturing Technology), Computer Science, Data Science, Mathematics, Physics, Chemistry or non-US equivalent qualifications directly related to the work statement.
• Education from an institution accredited by the Accreditation Board for Engineering and Technology (ABET) is required.
• 5 or more years' related work experience or an equivalent combination of technical education and experience.
• 5 or more years’ of experience working for Boeing, airlines, aircraft lessors and/or heavy maintenance organizations.

Preferred Qualifications (Desired Skills/Experience):

• 9 or more years’ related work experience or an equivalent combination of education and experience.
• Experience in Aerospace.
• Experience and familiarity with airplane configuration processes and procedures.
• Expertise in resolving cross-functional and cross-program technical issues.
• Familiarity with design, development, and certification of new features, such as seats, galleys, lavatories, in-flight entertainment, connectivity options, flight deck avionics, monuments, cargo systems and lights.
• Experience applying systems engineering and project management best practices.
• Excellent oral and written communication skills.

Conflict of Interest:

Successful candidates for this job must satisfy the Company’s…