Patient Access Representative

Overview

The Patient Access Services Representative reports to the Patient Access Services Supervisor. Under general supervision, the Patient Access Services Representative provides high level customer service while facilitating accurate and timely completion of registration, verifying and preparing all patient accounts for inpatient and outpatient billing to maximize payment for Hospital and Clinic services.

• Review and verify all payment methods available (insurance, self-pay, agency) and patient/insurance information.
• Work with patients to set up payment arrangements and to arrange/apply for assistance programs.
• Assist in collecting copayments and deductibles and resolve basic billing inquiries.
• Assist with scheduling a variety of children’s specialty appointments and procedures at MUSC Children’s Summey Medical Pavilion.

• High school diploma or equivalent (GED).
• 1 year of customer service experience.
• Ability to interpret and apply financial procedures and regulations (preferred).
• Previous experience with hospital information systems or word processing (preferred).

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

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• Entity:
  Medical University Hospital Authority (MUHA)
• Worker Type:
  Employee
• Worker Sub-Type:
  Regular
• Cost Center: CC000247 CHS - Administration - Children’s Ambulatory Center (Offsite)
• Pay Rate Type:
  Hourly
• Pay Grade:
  Health-20
• Scheduled Weekly
  
  Hours:
  
  40
• Work Shift:
  
  See job description

Location:

North Charleston, SC