Lifelink Accounts Coordinator - Roper St. Francis Primary Care Rivers

Lifelink Accounts Coordinator

Thank you for considering a career at Roper St. Francis Healthcare! The Lifelink Accounts Coordinator handles billing and follow-up of all Lifelink claims involving insurance agencies, as well as patient responsibility. This position is responsible for problem solving and finding resolutions to enable claims to get paid timely and accurately.

Location: Roper St. Francis Primary Care Rivers, 5133 River Ave.

Schedule: 40 hours/week | Monday - Friday | 8:00 AM - 5:00 PM

• Receive, research, and resolve all inquiries related to Life Link accounts.
• Handle large volumes of correspondence from all payors and resolve issues with minimal supervision.
• Work closely with payors to resolve appeals and find speedy resolutions to denials.
• Manage UKG scheduling, time and attendance DAILY, ensuring timecards are complete for payroll.
• Balance charges and payments to end of day reports.
• Maintain effective working relationships with patients, employees, and the public.

• Education: High School Diploma or GED. EMT or EMT-P Certification preferred.
• Experience: At least 3 years in a healthcare related claims or billing position. Experience with ambulance transport billing rules, transport designations, and medical necessity for ambulance transport. Experience with CPT coding and ICD-10 coding preferred.
• Licensure/Certification: EMT or EMT-P preferred.

• Strong verbal and written communication skills.
• Accurate data entry into medical computer system.
• Proficient in ICD-10-CM, CPT 4 coding guidelines and medical knowledge.
• Knowledge of anatomy and physiology helpful.
• Ability to work independently and as part of a team.
• Understanding of call center processes.
• Basic computer skills and Windows experience.
• Ability to maintain confidentiality of sensitive information.

• Insurance Companies
• Coworkers
• Vendors
• Patients

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

Roper St. Francis Healthcare is an equal‑opportunity employer. It is our policy to abide by all Federal and State laws, as well as the requirements of 41 CFR 60‑1.4(a), 60‑300.5(a) and 60‑741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability.

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at