Network Field Service Engineer II

overview

network field service engineer ii

location: us-sc-north charleston

:

category: field service engineer

position type: regular full-time

application open date: 9/16/2025

standing watch in the surtass operations center (soc) onboard surtass vessels to operate, maintain, troubleshoot, and repair surtass mission equipment, supporting fleet requirements, including maintaining all required records and logs and monitoring and sending record naval message traffic

• performing preventative and corrective maintenance on all surtass mission equipment in accordance with the pms and other reference documents, as required
• utilizing the wild trouble ticket application to log all maintenance trouble tickets for action in the jsn/wkrq log, which shall include all applicable labor, external technical assistance, parts, and time expended
• maintaining an accurate logistics inventory as provided by the government, and provide periodic updates to the product support facility (psf)
• operating the shipboard test equipment pool used with surtass mission equipment, including ensuring it is in calibration through early and frequent coordination with the psf
• maintaining a technical library on each ship to support all surtass mission equipment

filling this position is contingent upon funding

#li-ll1

• requires an associate's degree in computer science, or be a graduate of us navy information systems technicians "a" school or equivalent civilian information technology school
• three (3) years of practical hands-on experience in the maintenance, troubleshooting, and repair of data networks, digital computers, microprocessors, cloud computing environments, and distributed data systems
• demonstrated experience in radio frequency (rf) solutions, network security, quality of service (qos), and voice over internet protocol (voip) for current and future shipboard networking systems required
• must be able to troubleshoot network connectivity issues, repair hardware, and perform daily tasks such as status reports, asset tracking, and generating/resolving trouble tickets
• demonstrated experience with updating systems, including operating systems, networking and storage templates, server design, storage allocation, and virtualization
• must be able to stage, image, and deploy laptop and desktop machines, as well as, migrating data
• demonstrated experience in developing network automation solutions and experience with new network technologies including voice, automation, and other network technologies
• dod 8570 iat level ii certification
• security+ certificate or cisco security
• cisco certified network associate (ccna) certification or equivalent
• operating system certifications for configuring windows 10 (70-697) and configuring windows server 2012 (70-410)

• two years of combined experience in the management, administration, maintenance, and repair of unix/linux and windows based computer networks, including:
  • isns, canes, adns, centrixs, and/or sci navy systems (or equivalent type network)
  • windows based network management and administration
  • cisco routing and switching, and server and router configuration and management
  • unix/linux based processing systems management
  • other networking tools, software, and appliances

src is a contractor for the u.s. Government, this position will require u.s. Citizenship as well as, a u.s. Government security clearance at the secret level

• requires travel/underway periods of up to 90 days at a time

scientific research corporation is an advanced information technology and engineering company that provides innovative products and services to government and private industry, as well as independent institutions. This team is challenged daily to provide cutting edge technology solutions to our clients.

src offers a generous benefit package, including medical, dental, and vision plans, 401(k) with a company match, life insurance, vacation and sick paid time off accruals starting at 10 days of vacation and 5 days of sick leave annually, 11 paid holidays, tuition reimbursement, and a work environment that encourages excellence and more. For positions requiring a…