Salesforce Solution Consultant

overview

salesforce solution consultant

location: us-sc-north charleston

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category: configurations analyst/administrator

position type: regular full-time

application open date: 10/24/2025

scientific research corporation (src) is seeking a salesforce solution consultant to support the design, configuration, and enhancement of multiple salesforce crm platforms and efforts serving multiple department of defense (dod) customers. This role is essential in translating business requirements into scalable, secure, and mission-aligned salesforce solutions.

• analyzing business requirements and translating them into effective salesforce crm solutions tailored to organizational needs
• designing and configuring salesforce environments using sales cloud and service cloud, while applying industry best practices and platform standards
• being responsible for documenting solution architecture and functional designs to support development and implementation efforts
• creating detailed user stories and acceptance criteria to guide agile development teams, collaborate closely with stakeholders, developers, and analysts to ensure alignment between business needs and technical execution
• supporting configuration, testing, and deployment activities across secure cloud environments

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filling this position is contingent upon funding

• this job requires a minimum of a bachelors degree and eight years' work-related experience or a masters degree and six years' work-related experience in a relevant technical discipline or an equivalent combination of education and experience.
• proven experience with salesforce sales cloud and service cloud implementations
• strong understanding of crm design principles and salesforce platform capabilities
• familiarity with agile methodologies and user story creation
• ability to document and communicate solution designs clearly and effectively
• familiarity with the atlassian suite a must

• advanced knowledge of sales cloud and service cloud capabilities
• experience with lightning experience, flow automation, and custom objects
• familiarity with salesforce integration tools (e.g., mulesoft, apis, middleware)
• understanding of data modeling, security settings, and role hierarchies
• experience conducting gap analyses and recommending platform enhancements
• familiarity with sandbox management, release planning, and change sets
• understanding of fedramp, fisma, or other federal cloud compliance frameworks
• experience working in dod or federal environments with secure data requirements
• certifications including salesforce certified administrator, certified business analyst, and/or sales cloud consultant or service cloud consultant are a plus
• agile certifications (e.g., certified scrum master, pmi-acp) are a plus
• familiarity with air force personnel and recruiting systems
• experience working with government or dod clients is highly desirable

src is a contractor for the u.s. Government, this position will require u.s. Citizenship and eligibility for a u.s. Government security clearance at the secret level

• some travel, 5 to 10%

scientific research corporation is an advanced information technology and engineering company that provides innovative products and services to government and private industry, as well as independent institutions. This team is challenged daily to provide cutting edge technology solutions to our clients.

src offers a generous benefit package, including medical, dental, and vision plans, 401(k) with a company match, life insurance, vacation and sick paid time off accruals starting at 10 days of vacation and 5 days of sick leave annually, 11 paid holidays, tuition reimbursement, and a work environment that encourages excellence and more. For positions requiring a security clearance, selected applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information.

scientific research corporation is an equal opportunity employer that does not discriminate in employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other protected characteristic under federal, state or local law. Scientific research corporation endeavors to make  accessible to any and all users.

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