Office Manager

You've Got Maids is one of the largest home cleaning franchises in the USA, and we plan to be #1 in this community! We are growing and have more hours than cleaners! We are inspired to provide top-quality professional home cleaning services to communities across America.

The Office Manager role manages the office, ensures our cleaners are scheduled to maximum productivity, works with our clients to make sure they are receiving outstanding service, and manages our internal staff. This role involves the use of technology and several different types of software. This role involves working with people, both our internal employees and also our customers. The role involves speaking on the phone.

This role involves managing our internal team, training, coaching, and leading them.

• Work with marketing to ensure consistent lead generation
• Create and train prospecting process
• Create and train lead qualification process
• Train new salespeople to ensure success
• Manage day-to-day performance of all sales team members and deliver reviews
• Generate ideas for sales contests and motivational initiatives
• Lead and schedule weekly and/or monthly team meetings with the sales team
• Track sales team metrics and report data to owner on a regular basis
• Coach and develop direct reports
• Embody company culture and maintain high sales employee engagement
• Collaborate with YGM HQ on sales technology initiatives
• Meet pre-determined revenue goals through the activities of direct reports
• Ensure correct usage of software and other sales applications
• Train and ensure adherence to the sales process

• Bachelor’s degree; business and marketing majors preferred
• Three to five years in a sales representative role
• One year of prior management experience or demonstrated willingness and ability to learn management basics
• Exceptional written and verbal communication skills
• Familiarity with data analysis and reporting
• Hardworking, persistent, and dependable
• Positive and enthusiastic
• Weekly Pay
• Paid Training
• Paid Holidays & Vacation

Family - With generous pay, a family-friendly schedule, and access to a franchisee supplied vehicle, this is a job that will love you back. By joining the team of a You've Got Maids® franchise, you’ll be part of a family. You’ll also be part of all the families whose houses you’ll help hold together and whose kids you’ll see grow up.

The Opportunity - We make a difference in our customers’ lives by providing high-quality home cleaning services from a name they can depend on, coast to coast. Taking care of our employees will always be our priority, this is the heart of You've Got Maids and we offer paid training, the opportunity to advance, and a wonderful work-life balance with your nights, holidays, and weekends off.

Learn more about the jobs for which our independently owned and operated franchisees are hiring.

Cleaning for a Reason - Come join a brand that cares and gives back to our community. You've Got Maids and many of its franchisees support women battling cancer by lifting the burden of home cleaning and perhaps brightening their day. That is the biggest reward.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to You've Got Maids Corporate.

Ready to create brighter days for you and our clients? Each day starts with a morning meeting at the local office. This is a time when you receive that day's cleaning assignment, training updates, and spend time with other team members. We typically work in small teams and after the meeting, everyone leaves in a company car to bring peace in people's lives.

Some of the benefits of working at You've Got Maids:

Weekly pay

Competitive pay

Paid training with Maid University™

Use of company cars and supplies