Shift Manager

The Shift Manager is responsible for managing the daily operations of the Moe’s Southwest Grill. Responsible for ensuring that the restaurant team creates quality food and providing quality guest service in a fun, fast-paced environment. Responsible for ensuring the restaurant team adheres to company policies, procedures and standards.

Summary: The Shift Manager is responsible for managing the daily operations of the Moe’s Southwest Grill.

• Responsible for ensuring the restaurant team is properly trained for prepping, cooking, packaging and serving food for our guests in a timely fashion. Ensures that the prepared food product meets operational, food safety and brand standards.
• Accountable for maintaining a fun, fast-paced atmosphere for our employees and guests. Ensures that the restaurant team greets guests by stating, “Welcome to Moe’s!” Ensures 100% guest satisfaction in areas of quality, service and cleanliness.
• Responsible for enforcing sanitary practices for food handling, general cleanliness and maintenance of exterior, kitchen and dining areas. Ensures compliance with food safety and brand standards.
• Maintains a professional image including punctuality, cleanliness, uniform and appearance standards.
• Consistently exhibits the actions/behaviors which best demonstrate the company values; perform all other tasks as directed by the company leadership team to include all restaurant management and their assigned representatives; always represent Moe’s and Quality Fresca, LLC as a professional in every aspect of performance.
• Other duties assigned.

• Education High school diploma or equivalent preferred.

• Quality guest services skills
• Quality communication skills to multiple audiences
• Effective shift management skills
• Computer skills
• Self-disciplined and leadership skills
• Ability to multi-task
• Ability to effectively lead a restaurant team to achieve company goals
• Adherence to company core values – Quality Way

While performing the duties of this job, the employee is regularly required to communicate clearly, move, and remain in a stationary position. The employee must occasionally transport and/or move up to 50 pounds.

The noise level in the work environment is usually moderate.

Moe’s Southwest Grill is an equal opportunities employer and welcomes applications from diverse candidates.