Administrative Support Specialist

Title:

Administrative Support Specialist

K  is seeking an Administrative Support Specialist (Evening Shift: 1–9 PM) to support student management and accountability operations at SWESC/Naval Station Great Lakes (NORTH CHICAGO). This is a full-time, onsite role where you’ll help keep day-to-day operations running smoothly by maintaining accurate records, supporting reporting requirements, and assisting with student coordination. You’ll work closely with civilian staff, government contractors, and active-duty personnel to support communication, scheduling, and administrative processes across training activities.

• Maintain accountability rosters and student status updates using Government/Command repositories and internal tracking tools; validate rosters and resolve discrepancies.
• Perform data entry/verification in designated student accountability databases (e.g., Power App Learning Site database) and housing systems (e.g., EMH), as required.
• Prepare and submit time-sensitive daily/weekly accountability deliverables in accordance with established reporting timelines.
• Provide daily administrative support related to student preparation and accountability, including email communications, data validation, and updates to enrollment and appointment records.
• Maintain and verify student records in internal data systems by reviewing rosters, identifying discrepancies, and ensuring information accuracy.
• Prepare, generate, and submit routine reports related to student status, room assignments, and accountability in accordance with established timelines.
• Support student check-in and check-out processes by issuing and tracking keys, maintaining logs, and ensuring required documentation is completed and filed appropriately.
• Monitor shared inboxes and communication channels for student requests, scheduling updates, medical and dental notifications, academic changes, and other administrative items, routing information as needed.
• Provide administrative assistance with disciplinary and compliance documentation by assembling required forms, attachments, and records and routing them for review and approval.
• Assist with weekly room inspection coordination by posting results, updating internal systems, and tracking follow-up actions as required.
• Maintain and update administrative lists and tracking documents related to student appointments, class assignments, attendance, and status changes.

• Education & Years of
  
  Experience:
  
  High School Diploma/GED & 6+ years of experience.
• Clearance:
  Active/Current Secret Clearance or ability to obtain and maintain.
• Skills/Software experience:
  Proficiency with Office 365 software and business tools (Excel, Word, PowerPoint, SharePoint, etc.).
• Use of computer programs such as EMH.

• Possess exceptional organizational skills.
• Possess exceptional customer service, time management, critical thinking, and active listening skills.
• Prior military experience is helpful but not required.
• Experience with Enterprise Military Housing (EMH) software.
• Comfortable working with databases and internal tracking systems.
• CPR certification.
• Strong organizational, communication, and customer service skills.
• Ability to work effectively in a team-oriented environment.
• Adaptability and willingness to learn new systems and processes.

• Full time.
• Shift: 1:00 pm. – 9:00 pm.

• Position is onsite.
• May require frequent travel between assigned buildings; candidate must provide their own transportation (no base transportation available).
• May require walking between buildings (potentially 1–2 miles) and working in inclement weather.
• May require stair use in multi-floor buildings without passenger elevators.

• Basi…