Senior Business Ops Analyst - Licensing & Finance

• Compensation: USD 84,500 - USD 162,000 - yearly

About Abb Vie

Abb Vie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about Abb Vie, please visit us at  .

Follow @abbvie on Linked In, Facebook , Instagram , X and You Tube.

As part oftheIRBusiness Operations team, the Sr. Business Management Analyst willsupportthe

Business Technology Solutions (BTS) Information Research (IR) organization with activities aligned with software licensing and maintenance,professional services,and scientific knowledge resources.

This centralized operations resource role willassistthebroader Business Operations & Insights functionbycoordinatinginvoice processing,contracting,recovery activities, reconciliations, accruals, reporting, and process documentation while ensuring stakeholders receive clear,accurate, and responsive service.

Responsibilities:

• Monitor, triage, andprocessintake requests for new software licensing and maintenance, scientific knowledge resources, and professional services, ensuring required process, funding, procurement, vendor, and evaluation documentation is complete before submission.
• Trigger and track renewal notifications no less than
  90 daysbeforeexpiration; follow up to confirm scope, funding, business ownership, quotes, and required documentationcompletionto prevent service interruption.
• Submitandmonitorshopping cartrequestsvia SRM (SAP) and purchase order execution through completion.
• Provide reporting, analytics, dashboarding, and operationalinsightsgeneration.
• Maintainaccuratelicensing, asset, vendor, contract, purchase order, funding, stakeholder, andexpirationdatato ensuredownstreamdata usability.
• Support year-end accrual and PO closure activities which includeconsolidatinginput, reviewing data for accuracy, preventing duplication, following up on missing information, andassistingwith final submission preparation.
• Coordinate invoice processing across various systems, including routing approvals, confirming payment actions, supporting credit memo requests, and following up on open invoice entries.
• Partner with stakeholders to troubleshoot financial process issues,identify root causes, recommend practical solutions, and improve customer experience for Business operations processes.
• Update process documentation, standard work maintenance, training materials, and continuous improvement.

Required:

• Bachelor’s Degree with 5 years of experience; OR Master’s Degree with 4 years of experience
• Strongdiligencewith the ability tovalidatedata, documentation, funding, and process requirements accurately.
• Collaborative, service-oriented communication style with the ability to engage stakeholders atvarious levelsand across functions.
• Inquisitive and resolution-minded approach; comfortable asking clarifying questions,identifying gaps, and driving follow-up to closure.
• Ability to manage multiple requests, deadlines, renewals, and stakeholder follow-ups whilemaintainingorganization and transparency.
• Strong written communication skills for drafting concise updates, process guidance, and stakeholder-facing messages.
• Experiencewithsoftware licensing,professional services,procureto payandcontract supportbeneficialto success in role.

Preferred:

• Experience with SAP, Clarity, Smartsheet, SharePoint, Service Now, PowerPoint,Microsoft Teams,and CoPilot.
• Proficient in Excel, Power BIdashboardreportingand analytical skills.
• Familiarity with purchase orders,…