Customer Service II - Bilingual Spanish/French
Listed on 2025-12-31
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Customer Service/HelpDesk
Bilingual, Customer Service Rep
This is an onsite position. Shift: 10:30-7pm M-F
The manager is looking for someone who is Bilingual in Spanish or French. 3 - 5 year experience required
Takes inbound or places outbound calls to provide information to customers. Utilizes a database to retrieve customer or company information.
Must be able to learn and follow detailed instructions, use a variety of resources and possess good organizational skills to provide accurate information. Must demonstrate patience, tact, empathy and problem solving skills with consistently good voice quality.
Can organize and handle calls with speed and accuracy. Can work with complex computer applications and resource materials. Can use multiple operating environments (Windows, DOS, Mainframe).
Must have proven skills in the following PC software products:
Excel, MS Word
- 401(k)
- Medical, Dental and Vision Insurance
- Term Life Insurance
- Accidental Death and Dismemberment
- Long Term Disability
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