Inventory Control Clerk

Overview

Title:

Inventory Control Clerk

Location:

North Chicago, IL

Shift: Mon-Fri | 11:00am to 7:30pm

Contract:

12 months with possible extension

Job Description – The role supports inventory control and order processing.

• Audit inventory on DFCS/SAP/ADMS to keep systems in balance and investigate discrepancies during daily order processing.
• Process rejected, expired, and short‑dated products; support Quality and Manufacturing with material destruction, rework, or quarantine.
• Resolve orders on hold for inventory status, cancel orders as requested, and monitor system error logs on DFCS, ADMS, and SAP.
• Notify appropriate personnel of identified problems.
• Compile, analyze, and report key indicators for Distribution operations; assist in training activities of employees.
• Ability to function at multiple sites.

• Inbound/outbound call experience providing customer information.
• Proficient database usage to retrieve customer/company information.
• Ability to learn and follow detailed instructions, use resources, and maintain organization.
• Strong communication skills with empathy and problem‑solving; consistent voice quality.
• Fast and accurate call handling with multiple operating environments (Windows, DOS, mainframe).
• Proficient in Lotus Notes, Excel, MS Office.
• Experience implementing and maintaining quality systems.
• Manage customer order queue with shipping expectations.
• Support Distribution and Receiving during peak demand.
• Comfortable working in cold storage/freezer at –20 °C or colder; able to work overtime as needed.

Axelon Services