Purchasing Specialist III

Provide support services to the Receiving Team to ensure timely delivery of ordered items to lab and ensure goods receipt are posted in a timely manner to ensure invoices are not blocked for payment before or by due date. Contribute to special project handling and support continuous improvement

• Support the scientific stockroom onsite one-stop shopping solution for consumables, non-capital materials, PPE and supplies by supporting order fulfillment, customer complaint handling, inventory reviews, handling fulfillment errors, and issue resolution.

• Update SAP-SRM appropriately posting receipt of goods and close out open orders appropriately

• Act as a liaison between the business and suppliers to resolve order issues including damaged materials, incorrectly shipped items, returns, etc.

• Track open or outstanding orders. Follow up with customers, or suppliers as needed to ensure appropriate close out process is executed.

• Perform training, trouble shoot, implement corrective actions, and assure team's efficient usage of IT tools supporting broad application systems for stockroom inventory systems, SAP, and others supporting business interface operational functions

• Investigate and aid in the resolution of invoice issues related to purchase order purchases. Partner with Purchasing and Corporate Disbursement Office to resolve invoice issues resulting from orders.

• Coordinate and process supplier returns

• Use IT and other tools to investigate PO issues / supplier invoices to reconcile.

• Build relationships with key suppliers, develop contacts, know supplier business processes and objectives,

• Work closely with Receiving, Accounts Payable, Delivery Services, Purchasing, and other business support areas

• Identify ongoing process improvements in support of accurate transactions, effective delivery of goods and services, and timely payment to suppliers.

• High School diploma or equivalent with minimum of 4 years relevant experience or an Associate's Degree with 3 years relevant experience or a Bachelor's Degree with a minimum of 2 year of relevant experience.

• 2 years' experience working with procurement or payment systems. Has good understanding of purchasing and payment processes and procedures

• Exceptional customer service skills that support effective problem solving and issue identification & resolution.

• Excellent verbal and written communication skills

• Demonstrates good analytical and critical thinking skills with strong attention to detail. Must have good working knowledge of Excel and be able to learn new software/technology quickly

• Able to complete tasks with limited oversight and manage competing priorities effectively

This position supports process-driven activities and operational efficiency. The primary responsibility involves working within SAP SRM to support and streamline the goods receipt process. SAP SRM experience is required.