Program Manager – Meetings & Events; M&E Center of Excellence

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• Meetings & Events (M&E) Center of Excellence (CoE)
• Stakeholder Management & Engagement
• Change Management
• Organizational Change

Project Overview

• Client is embarking on a strategic initiative, Project Genesis, to establish a Meetings & Events (M&E) Center of Excellence (CoE) across its OUS (Outside United States) affiliates.
• This initiative aims to centralize, standardize, and enhance the management of meetings and events, improving operational efficiency, compliance, and cost-effectiveness.
• The Program Manager will play a critical role in overseeing this project, ensuring seamless implementation and alignment with Client’s strategic goals.

Job Description

• The Program Manager for the Meetings & Events (M&E) Center of Excellence will lead the planning, execution, and oversight of Project Genesis across multiple OUS affiliates.
• The role involves coordinating with cross-functional teams to align project objectives, managing stakeholder relationships, and acting as a primary point of contact to ensure clear and effective communication.
• The Program Manager will be responsible for identifying potential risks and developing mitigation strategies, overseeing the project budget for cost-effective resource allocation, and ensuring adherence to Client’s high standards of quality and reputation.
• Additional responsibilities include providing regular project updates to senior leadership, facilitating change management processes to optimize transitions, and collaborating with training teams to implement tailored training programs for staff and suppliers.
• This role demands strong leadership, organizational, and problem-solving skills to drive the successful implementation of a centralized, standardized event management framework.

Required Skills and Qualifications

• Bachelor’s degree in business administration, Project Management, or a related field
• Minimum of 5-7 years of experience in program or project management, within the pharmaceutical or healthcare industry.
• Strong leadership skills with experience managing cross-functional teams and complex projects.
• Proven ability to identify issues, analyze information, and develop innovative solutions.
• Familiarity with project management software and tools (Smartsheet); experience with event management platforms is an advantage.
• Ability to adapt to changing priorities and respond proactively to challenges.
• Meeting Planning Experience: Direct experience or familiarity with the meeting planning space is highly desirable to ensure smooth project integration and execution.
• Organizational Change: Strong understanding of organizational change and process workflows to support the transition to unified operating models.
• Stakeholder Management: Experience working with cross-functional teams and managing relationships across various regions.

Key Responsibilities

• Project Management: Lead the planning, execution, and supervision of the M&E CoE project across multiple OUS affiliates, ensuring timely and successful completion.
• Stakeholder Engagement: Serve as the primary point of contact for internal and external stakeholders, fostering collaboration and clear communication.
• Team Coordination: Coordinate with cross-functional teams, including Procurement, Business Solutions Group (BSG), and affiliate representatives, to align project objectives.
• Risk Management: Identify potential risks and develop mitigation strategies to minimize impact on project timelines and outcomes.
• Budget Management: Oversee project budget, ensuring cost-effective resource allocation and financial transparency.
• Quality Assurance: Maintain a focus on upholding Client's standards of quality and reputation throughout the project lifecycle.
• Reporting: Provide regular progress updates to senior leadership, highlighting key milestones, challenges, and achievements.
• Change Management: Facilitate change management processes to ensure smooth transitions and process optimizations during implementation.
• Training Deployment: Collabo…