Inventory Control Clerk

Inventory Control Clerk
North Chicago, IL
11:00 am-7:30pm
Brief synopsis — the works will support inventory control and order processing

• Audit inventory on DFCS/SAP/ADMS to keep systems in balance, investigate inventory discrepancies during daily order processing.
• Process rejected, expired and short dated products, support Quality and Manufacturing with material being destroyed, reworked or quarantined.
• Resolve orders on hold for inventory status. Cancel orders as requested. Monitor system errors logs on DFCS, ADMS, and SAP.
• Resolve problems identified and/or notify appropriate personnel as needed.
• Compile analyze and report various key indicators for Distribution operations. Assist in training activities of employees. Ability to function at multiple sites.

• Takes inbound or places outbound calls to provide information to customers.

Utilizes a database to retrieve customer or company information.

• Must be able to learn and follow detailed instructions, use a variety of resources, and possess good organizational skills to provide accurate information.
• Must demonstrate patience, tact, empathy and problem-solving skills with consistently good voice quality.
• Can organize and handle calls with speed and accuracy.
• Can work with complex computer applications and resource materials.
• Can use multiple operating environments (Windows, DOS, Mainframe).
• Must have proven skills in the following PC software products Lotus Notes, Excel, MS
• Responsible for implementing and maintaining the effectiveness of the quality system.
• Manage customer order queue from affiliates and direct customers, release deliveries to meet shipping expectations.
• Support Distribution and Receiving during peak demand
• Able to work in cold storage/freezer at
  -20 ̊ C or colder
• The ability to work overtime as necessary is required.