Supportive Project Coordinator - Clement Place

Days Off: Saturday & Sunday

Shift: Day (7:30am - 4:00pm)

Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage)
Other Benefits
:
Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan

Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time.

Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home.

DESC operates five shelter/emergency housing programs,19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder.

The Permanent Supportive Housing Project Coordinator reports to the Project Manager, and works closely and collaboratively with Clinical, Facilities, and other PSH staff, as well as with outside vendors, to provide operational support to the building and its tenants, with special emphasis on challenges related to severe and persistent mental illness and substance use disorders. The Housing Coordinator collaborates with the Project Manager in day-to-day management of the program including activities related to personnel, scheduling, resident leasing, coordination of move-ins, maintaining and ordering supplies, general program organization, and various other aspects of PSH operations.

• Assist Project Manager with program operation tasks as assigned.
• Assist Project Manager and Supervisors with personnel-related activities as assigned.
• Assist Project Manager with leasing activities including eligibility certifications, re-certifications, and lease renewals.
• Assist Project Manager with enforcement of lease provisions and application of consequences for lease violations.
• Work cooperatively and congenially with PSH CSS/HSS, RC, and Janitorial staff; DESC Clinical providers, Facilities, and Maintenance staff; outside service providers; and neighbors to ensure building-wide safety and security, and to support tenant success.
• In close collaboration with Clinical Support Specialists and Facilities supervisors, provide operational support for unit remediation and maintenance efforts, including preparations for annual funder inspections.
• In close collaboration with Clinical Support Specialists, create and manage a schedule of unit inspections, ensure proper notices are posted, and generate and manage related work orders.
• Coordinate with outside vendors to establish and maintain a schedule of pest inspections, post notices and manage vendor access, and provide operational support for follow-up preparations and treatment.
• Initiate appropriate response to maintenance requests.
• Complete routine unskilled maintenance, such as replacing light bulbs and switch plates.
• Be proficient in the monitoring and use of building fire safety, surveillance, and electronic entry systems.

• Manage building operations in the absence of other project and clinical staff.
• Operate all functions in lobby office, including checking visitors in and out, answering telephones and monitoring security systems.
• Maintain safety and security by monitoring all general access areas and enforcing project rules.
• Intervene in crises, respond to emergencies, and initiate action as required, including contact with emergency response systems.
• Write significant events involving residents and building operations activities in a daily log; read log daily.
• Other duties as assigned.

• Bachelor’s degree (social service or behavioral science preferred).
• Extensive relevant work experience may be substituted for degree, plus two years of experience with coordination responsibilities.
• Demonstrated project management/coordination skills
• Demonstrated strong…