Clinic Receptionist - Scranton​/Bowman

Position Summary

Completes thorough registration to allow for proper billing for medical services. Also communicates effectively through phone and face‑to‑face contact with patients and visitors of the medical facility. Schedules patients for medical services provided in the clinic and hospital setting.

• Greet all visitors, staff and others in a professional and courteous manner.
• Schedule patient appointments identifying type of visit and adhering to guidelines established by providers.
• Check‑in and register patient appointments for clinic and/or hospital services, collecting complete and accurate information.
• Confirm all patient appointments.
• Scan insurance and identification information.
• Collect co‑pays and accept payment on account as required.
• Collect necessary registration forms from patients.
• Ensure reception/waiting area is neat and orderly.
• Answer incoming telephone calls, providing the needed assistance or transferring the calls to the appropriate individual.
• Perform all other administrative functions as necessary or directed.

Part Time: 16 to 24 hrs/wk.
Normal working hours: 8am - 5pm, Monday & Thursday in Scranton.
Friday in Bowman (day of week may vary).

Entry level

Part‑time

Health Care Provider