Integration Engineer III

is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates,  empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products - Performance (affiliate), Creator (influencer), and Advocate (customer referral) - unify every type of partner into one integrated platform.

As consumers increasingly rely on recommendations from people and communities they trust,  helps brands show up where it matters most. Today, over 5,000 global brands - including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics - rely on  to power more than 350,000 partnerships that deliver measurable business results.

As an Integration Engineer, you will assist clients in successfully configuring, implementing, integrating, and launching their accounts. You will be responsible for owning the client relationship during onboarding, answering client questions, taking any requested Zoom calls, and leading specialised training on basic platform adoption. You will also be responsible for following the onboarding process and escalating anyissues to their managers.

In addition, you will be responsible for learning 's technology and assisting with proposing and implementing technical solutions for our clients. Working alongside Solutions Architects, Client Success, and other internal teams, you will interact with clients across business and technical domains, answering questions about the integration process, best practices, and 's technology to ensure timely implementations.

• Stay current with ’s platform capabilities, product enhancements, and relevant industry trends.
• Responsible for a portfolio of new accounts, including launching, following a defined onboarding process, and ensuring metrics are accurate across all clients.
• Ensure all required stakeholders are included in discussions necessary to ensure respective setup items are agreed upon and confirmed.
• Continuously drive projects forward and ensure any blockers are surfaced and triaged immediately to keep project timelines on track.
• Support the design and integration of technical solutions for new and existing clients.
• Lead technical discovery and solution discussions to understand client requirements and propose optimal solutions based on client objectives.
• Contribute to the creation and maintenance of technical integration documentation.
• Troubleshoot and resolve technical issues encountered during client onboarding.
• Ensure critical client account and business information is captured and documented to ensure a smooth transition to Success / Account Management

• Self-starter with a focus on creating and/or refining operational processes
• Excellent verbal & written communication in English
• Ability to pair technical expertise with a considerate, customer-centric communication style that maintains a strong interpersonal presence. This style is calm, constructive, and solution-oriented, while showing patience, empathy, and professionalism when supporting stakeholders with varying levels of technical expertise.
• A proven track record of delivering significant value through the hands-on application of AI to real-world challenges and opportunities, grounded in a sophisticated understanding of its core principles.
• Voracious learner who is willing to be out of their comfort zone
• Natural curiosity leading to a deep understanding of the client’s challenges
• Passion for solving customer issues in a fast-paced environment
• Phenomenal problem-solving &…