Purchasing Specialist

Our team is growing and we’re looking for best-in-class talent. We value experienced, career-minded employees who focus on teamwork, professionalism and an unparalleled commitment to customer service. We offer full-time employees a competitive benefits package that includes health, dental and vision insurance, along with life and AD&D insurance, 401k plans, vacation time and more.

Browse positions available at mSupply and throughout our HVAC, plumbing and appliance parts business units nationwide. Use the filters to narrow by department, business unit or location.

Position:Purchasing Specialist

Location: New England Area

Remote Status: Hybrid

Job :4106-mSupply

# of Openings:1

About mSupply™

mSupply is a North American distributor of OEM repair parts and equipment serving the appliance, HVAC and plumbing industries. Headquartered in St. Louis, the company combines industry expertise with a broad product selection and a national distribution network.

With 2,000 employees across the United States and Canada, mSupply delivers speed and reliability at scale, with a vast product inventory and same-day shipping. Its family of brands is focused on making sure customers always get the Right Products. Right Now.™

The Purchasing Specialist is responsible for overseeing purchase policies, procedures, and processes related to Purchase Order administration for designated branch locations, vendors, or product categories. This role leverages product expertise, procurement planning, and strategic sourcing methods to manage inbound purchase orders and facilitate special order fulfillment.

• Demonstrates proficiency with vendor-specific platforms and web-based systems.
• Utilizes the company ERP system effectively for data entry, messaging, queue management, batching, and purchasing operations.
• Accurately maintains product records within the ERP system.
• Ensures precise management of purchase orders and special-order processing.
• Proactively update open purchase orders to ensure accurate arrival timelines, expediting when necessary.
• Review and maintain current vendor lead times to support reliable planning.
• Resolve vendor delivery issues efficiently, escalating unresolved matters as appropriate.
• Cultivate and sustain strong vendor relationships; promptly inform management of critical or complex issues.
• Manage job and special-order queues daily to ensure smooth fulfillment.
• Oversee timely and accurate placement of all special orders.
• Respond to internal status inquiries promptly and professionally.
• Manage order acknowledgements and resolve pricing discrepancies.
• Collaborate cross-functionally to address product damage and freight claims.
• Maintain open purchase order reports with accuracy and consistency.
• Escalate potential workflow disruptions to management as needed.
• Exercise sound judgment to anticipate and support the needs of assigned areas.
• Maintain proficiency in company systems for tasks including data entry, communication logs, and workflow updates.
• Perform additional duties as assigned, adapting to evolving business needs.

• 1+ years of experience in purchasing and related operations.
• Exceptional organizational, multitasking, and communication skills
• Intermediate in Microsoft Excel (including formulas and formatting)
• High school diploma or GED required.
• Proficient in MS Office (Word, Excel, PowerPoint, Outlook); strong numerical and analytical skills.
• Skilled in using office technology, including computers, phone systems, and virtual platforms.

This role requires approximately 40+ hours per week and involves routine physical activity, including:

• Regular bending, lifting, and carrying of items up…