Manager of Visitor

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This range is provided by Theodore Roosevelt Presidential Library. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$60,000.00/yr - $70,000.00/yr

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“Believe you can, and you’re halfway there.”
-Theodore Roosevelt

Since 2014, the Theodore Roosevelt Presidential Library Foundation (TRPLF) has been planning and building a new, ambitious kind of presidential library and museum. Other presidential libraries tell the story of a single individual, but the Theodore Roosevelt Presidential Library (TRPL) – being built more than a century after T.R.’s death – will do more than preserve history. The TRPL will be a people’s library, bringing Roosevelt’s values and relentless spirit to life at a critical time in our nation and world, while simultaneously championing the stories of all who “dare greatly, think boldly, care deeply, and live passionately.”

The library is currently being constructed in Medora, North Dakota, with a milestone planned for July 4, 2026 – America’s 250th anniversary. Participants at the TRPL will learn from – not just about – Roosevelt’s story, being transformed into the same stunning Badlands that served as the fulcrum in T.R.’s incredible life story.

Guided by the pillar principles of leadership, citizenship, and conservation, the Foundation has partnered with innovative partners – like the award-winning architecture firm, Snøhetta, and the best-in-class story crafters, the Future of Storytelling – to build an institution like no other. With plans to be the most sustainable presidential library and campus ever, a revolutionary approach to interpretive design, and programming that will spread the library’s message into neighboring Theodore Roosevelt National Park and beyond across the globe, the opportunity to join a talented team in building and opening this institution is truly unique.

The Manager of Visitor Experiences supports the daily visitor operations of the Theodore Roosevelt Presidential Library. This position serves as a frontline supervisor and point of contact for Visitor Experiences staff and volunteers, ensuring a welcoming, accessible, and mission-aligned experience for all visitors.

The Manager of Visitor Experiences collaborates closely with cross-functional teams—particularly Retail—to help ensure a consistent and high-quality experience across all public-facing spaces. They also assist with back‑of‑house operations including retail inventory, warehousing coordination, and merchandise support. This role is ideal for someone with experience in cultural institutions who is passionate about public engagement, team leadership, and delivering meaningful visitor experiences. The position reports to the Director of Visitor Experiences.

If you thrive on creating extraordinary visitor experiences, love operational excellence, and are energized by building something from the ground up, this role is for you!

• Commitment to delivering inclusive, mission‑driven visitor experiences within a cultural or educational setting
• Strong interpersonal skills with the ability to lead by example, support staff, and respond to visitor needs with clarity and professionalism
• Familiarity with point‑of‑sale and visitor services systems, including ticketing and scheduling platforms
• Ability to support both public‑facing and behind‑the‑scenes functions, including inventory management and basic warehousing tasks
• Strong organizational skills, attention to detail, and ability to manage multiple priorities effectively

• Serve as the daily on‑site supervisor for Visitor Experiences staff and volunteers, ensuring all public…