Spectrum Customer Service Rep North Fort Myers, FL

Job Description

We are a leading authorized retailer for AT&T, Spectrum, Frontier Communications, DIRECTV and ADT. We are experiencing growth in all departments and looking to expand our operations all over the U.S. We have been awarded as a number 1 dealer of the year for several years for many of our clients. We are searching for someone to take on the role of a Customer Service Rep, who’s ambitious with leadership qualities, entrepreneur drive, and passion to compete in the industry.

• Customer friendly and answer in an efficient manner.
• Provide good customer service with the aid of knowledge gained from the internal training and support systems.
• Build sustainable professional relationship and trust with business owners and clients through open and interactive communication.
• Take extra milage to engage business clients.
• Educate clients about the latest promotional deals.

• A professional and courteous disposition
• Positive attitude and student mentality
• Top-notch verbal, written and interpersonal skills
• Being a highly adaptable, flexible professional who embraces teamwork and enjoys being part of a growing goal-oriented company.
• Customer orientation and ability to respond to different types of characters.
• Strong work ethic and availability to work full time

• Training provided
• Chance to travel!
• Growth and Leadership Opportunities within the company
• Meet customer acquisition goals, get promoted and build your own team!
• Grow and develop communication skills, people’s skills, and confidence

At Cornerstone Marketing Concepts (CMC Groups), we aren’t just an industry leader in customer acquisition that delivers quality sales for Fortune 500 companies — we are in the business of investing in people. We place value in every interaction and person, but especially in developing our teams to find success as top-tier talent in the field. We are a multi-award-winning company — recognized as an industry frontrunner by AT&T, the leading telecommunications company in America.

For six consecutive years, CMC Groups has earned DIRECTV Commercial Dealer of the Year, an award given to the top dealer in the country.