Seasonal ReStore Associate

The Seasonal ReStore Associate supports the daily operations of a Habitat for Humanity ReStore location during periods of increased business activity by providing outstanding customer service, processing sales transactions, pricing and merchandising donated goods, receiving and processing donations, and maintaining a clean, safe, and organized store environment. This position works under the direction of the ReStore Manager and Assistant Manager, operating across all areas of the store, including the sales floor, cash register, warehouse, receiving area, and loading dock.

The Seasonal ReStore Associate also assists with training and supervising individual and group volunteers from diverse backgrounds and age groups, ensuring a positive and meaningful experience that supports the store’s operations and Habitat’s mission.

• Status:
  Seasonal, non-exempt (hourly).
• Duration:
  Not to exceed six (6) months from the date of hire. The seasonal assignment may end sooner based on business needs. Employment remains at will throughout the seasonal period, and completion of the season does not guarantee continued or regular employment.
• Hours:
  
  Up to 40 hours per week. Scheduled hours vary based on operational needs. Overtime is not expected and must be approved in advance by the ReStore Manager.
• Benefits:
  This position is not eligible for company-sponsored benefits and does not accrue paid time off (PTO).

The following essential functions represent the fundamental job duties of this position. An individual must be able to perform these essential functions with or without reasonable accommodation.

• Provide courteous, prompt, and attentive service to customers and donors at all times, identifying and responding sensitively to customer needs.
• Operate the cash register efficiently and accurately, ensuring correct pricing, proper handling of transactions, and adherence to cash handling and closing procedures.
• Stay informed about current store promotions, advertisements, and pricing to assist customers effectively.
• Answer customer and donor questions about Habitat for Humanity’s mission and merchandise pricing.
• Relay customer concerns regarding merchandise, store conditions, or service to the ReStore Manager or Assistant Manager promptly.
• Ensure each customer and donor receives outstanding service by providing a courteous and professional interaction.

• Accurately price merchandise for sale, interpreting and applying established pricing procedures.
• Research prices for new or unique items and provide recommendations to the ReStore Manager or Assistant Manager.
• Maintain knowledge of existing and new products, including location and pricing.
• Assist with floor moves, merchandise displays, and visual presentation to maximize sales and create an inviting shopping experience.
• Determine fair market values of used furniture, building supplies, and other donated items using online research and other sources.

• Graciously accept drop-off donations from customers and assist with unloading items from vehicles.
• Provide donation receipts to every donor for adequate tracking and donation data entry.
• Review donation forms for completeness before donors leave.
• Assist with unloading merchandise from delivery trucks and transporting donations from the receiving area to the sales floor.
• Assist customers with loading large sold items into their vehicles.

• Work collaboratively with others to maintain store safety, cleanliness, and organization across the sales floor, warehouse, receiving area, and loading dock.
• Prepare bank deposits in accordance with ReStore procedures.
• Interpret…