Support Professional
Listed on 2026-01-01
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Healthcare
Community Health, Mental Health
Employment Support Professional
Lumibility is a person-centered agency serving all individuals with intellectual and/or developmental delays. We provide in-home, day support, transitional, and employment services to adults ages 21 and older. Founded in 1957, we have been a leading provider of human services throughout various towns in Connecticut.
Location:
North Haven, CT
Pay Rate: $19.50 per hour (40 hours per week)
Hours:
6:45 am – 2:45 pm, Monday‑Friday
- Ensure the health, safety and well‑being of individuals served by Lumibility in accordance with individual service plans and agency policies.
- Provide transportation for assigned service individuals in accordance with safe‑driving policies.
- Teach and model skills necessary to perform job duties.
- Coach individuals on expected work attire and grooming.
- Advocate for individuals to employers or coworkers, identifying strengths, accommodations, and needs.
- Help individuals establish appropriate relationships with coworkers and employers.
- Act as liaison with the employer and coworkers to establish ongoing worksite support.
- Assist in the development of goals and objectives for ongoing placement success and retention.
- Regularly meet with employers and update employment information (job description, tasks, salary, benefits, union information, performance reviews).
- Communicate progress and employment issues to the individual’s support team, enlisting support from interdisciplinary team members.
- Complete progress notes, reports, and other documentation as required. Document consistently and accurately all activities and outcomes.
- Represent the agency in a professional and positive light at all community partners.
- Develop and maintain positive relationships with service individuals, families, coworkers and other community representatives.
- Perform other duties, assignments and work locations as assigned.
- Knowledge of person‑centered, outcome‑based services for people with differing abilities.
- Knowledge of company policies and procedures and applicable regulatory standards.
- Knowledge of community resources.
- Skill in working with people with differing abilities.
- Skill in operating standard office equipment, computer and various software packages.
- Skill in implementing programs and activities as outlined in the individual support plan.
- Skill in communicating effectively in a courteous and professional manner.
- Skill in writing clearly and concisely to maintain accurate records.
- Ability to attend to the physical and personal needs of adults with differing abilities.
- Ability to demonstrate good communication and interpersonal skills necessary to provide guidance and instruction to adults with significant challenges.
- Ability to work successfully, both independently and in a team environment.
- Ability to problem‑solve effectively.
- Ability to maintain confidentiality.
- Ability to use adaptive and other equipment.
- Ability to maintain a patient and positive attitude.
- Ability to drive and travel to varying locations as needed.
REQUIRED PHYSICAL EFFORT:
Must be able to sit, stand, and walk at an assigned location(s) and work for extended periods. Must be able to bend, stoop, kneel, balance, climb, reach above shoulder level, push, pull, squat, crouch, and occasionally lift up to 50 pounds. Must be capable of driving a multi‑passenger vehicle and/or personal vehicle for extended periods throughout the day.
Lumibility offers a competitive benefits program including Medical, HSA, Dental, Vision, Voluntary Life/AD&D, Voluntary Short Term and Long Term Disability, and 401 K with up to 5 % matching contribution.
Lumibility is an equal opportunity employer.
Seniority LevelEntry level
Employment TypePart‑time
Job FunctionOther
IndustriesNon‑profit Organizations
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