BDC - Business Development Coordinator

BDC - Business Development Coordinator

Mercedes-Benz of North Haven is seeking a Business Development Coordinator to join our Business Development Center team. As a BDC Sales Representative, you will cultivate inbound and outbound leads, generate showroom traffic, and drive dealership sales. This role requires an organized, self‑motivated, coach‑able, hardworking individual dedicated to high results.

Seniority Level: Entry Level

Employment Type:

Full‑time

Job Function:
Business Development and Sales

Industry: Motor Vehicle Manufacturing

Base Pay Range: $50,000.00/yr – $75,000.00/yr

Mercedes-Benz of North Haven provides a pay range. Your actual pay will be based on your skills and experience. Speak with the recruiter for details.

Mercedes-Benz of North Haven is part of the Mauro Motors Automotive Group, a family‑owned and operated automotive company that has been in business for over 3 decades. Known as Connecticut’s experts in German Luxury Vehicles and quality pre‑owned cars and trucks, our mission is to build a great company with great people that generate great results.

• We Strive to Be Excellent
• We Win
• We Are Persistent and Consistent
• We Understand the Value of Reputation
• We Are Team Oriented
• We Collaborate and Communicate
• We Care About Our People

• Answer customer calls and establish follow‑up with sales appointments
• Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates
• Provide customers with initial product information and direct them to appropriate dealership resources
• Present initial financing options based on customer needs
• Follow up with leads that are not ready to make an appointment or are no‑shows
• Participate in team and process development sessions while maintaining positive relationships with teammates, sales teams, and dealership management
• Utilize CRM tracking system daily

• At least one previous customer‑service role
• Strong collaboration, eagerness to improve, and positive attitude
• Prompt and courteous demeanor
• Strong computer skills
  
  Valid driver’s license

• Industry leading competitive pay plans (We Grow, You Grow)
• Performance bonus plans
• Full medical benefits (health, dental, vision)
• PTO policy up to 3 weeks per year
• Sick leave
• 401(k) matching plan — up to $5,000 dollar for dollar match per year
• Industry leading training — live onsite, offsite, and virtual
• Employee discount (sales, service & parts)

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.