Human Resources Generalist-Operations

ABOUT THE ORGANIZATION: Edesia is a non‑profit social enterprise on a mission to end global malnutrition. We manufacture and distribute life‑saving, ready‑to‑use therapeutic foods—such as Plumpy’Nut and Nutributter—to treat and prevent malnutrition among children and mothers in the world’s most vulnerable and hard‑to‑reach communities. Through strong partnerships with leading humanitarian organizations, NGOs, and Ministries of Health, we ensure our products reach those who need them most—even in the midst of the most complex and challenging humanitarian emergencies.

The HR Generalist plays a key role in supporting Edesia’s Operations departments by providing comprehensive human resources guidance and partnership. This position is responsible for fostering a positive, engaged, and high‑performing workplace culture while ensuring compliance with employment laws and HR policies. Reporting to the Director of People & Culture, the HR Generalist collaborates closely with operations leadership and employees to deliver effective HR solutions across employee relations, recruitment, compliance, and training.

This role serves as a trusted resource, helping to strengthen communication, alignment, and engagement across all levels of the organization.

• Assist operations leadership in conflict resolution, investigations, and disciplinary actions per company policies.
• Coach supervisors on effective management and employee relations best practices.
• Partner with supervisors to identify staffing needs for operations and production roles.
• Manage the temporary employee program with staffing agencies to ensure coverage and quality.
• Collaborate with the Director of People and Culture to support HR initiatives and coordinate interviews, ensuring a consistent, equitable, and inclusive hiring process.
• Facilitate onboarding to integrate new employees effectively.
• Ensure compliance with federal, state, and local employment laws.
• Collaborate with the safety team to align HR with operational safety goals.
• Manage workers’ compensation cases and documentation.
• Coordinate training initiatives to enhance skills in safety, operations, and communication.
• Partner with supervisors to identify development needs, track training progress, support career growth, and embed Lean continuous improvement principles into HR practices and employee engagement.
• Co‑facilitate Lean training sessions (e.g., 5S, problem‑solving, standard work) with the CI team.
• Encourage frontline employee involvement in problem‑solving and improvement initiatives, including Lean Pulse meetings or Kaizen events.
• Use HR data and metrics to identify trends and support operational decision‑making, including absenteeism, turnover, and training effectiveness.
• Rotate schedule to support 1st, 2nd, and 3rd shifts bi‑monthly.

• Bachelor’s degree in human resources, psychology, business administration, or a related field, or equivalent experience.
• 5+ years of HR experience in a manufacturing, food production, or plant environment is highly preferred.
• Strong understanding of employment laws and HR best practices.
• Excellent interpersonal and communication skills, with the ability to build trust and maintain confidentiality.
• Proven ability to work effectively in a highly diverse and multicultural workforce. Experience managing cultural differences is essential.
• Proficiency in a second language is highly preferred.
• Proactive, detail‑oriented, and capable of managing multiple priorities effectively.
• Demonstrated ability to foster a positive, collaborative, and inclusive work environment.

General office environment. High utilization of office equipment, phones, computers, etc. Occasionally works in the production and warehouse areas—the ability to work remotely, as needed or requested.

The requirements described are representative of those that must be met to perform the essential functions of this job successfully. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform these essential functions.

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