Guest Experience Host & Busser

Host Job Description

• Greet and escort guests to their table according to number in party and station assignments.
• Provide menus to guests and inform them of specials.
• Circulate through restaurant and coordinate activities of service personnel to provide fast and courteous service to customers.
• Assign bus person and food server breaks.
• Inspect and monitor cleanliness of room and compliance with safety and health code regulations.
• Resolve customer complaints; refer complaint to management as appropriate.
• Maintain records of number of guests served during shift, employee absences, or problems with equipment or food service.

• Greet guests seated in assigned station.
• Receive and fulfill/refill drink orders from guests.
• Remove dishes from tables and place in plastic bus tub (approx. 40 lbs. in weight) in a timely manner.
• Set up tables according to established standards.
• Transport filled bus tubs to kitchen dishwashing area.
• Maintain cleanliness of side station and all work areas.

• Six (6) months of experience preferred.
• Must be able to stand and walk for extended periods during shift.
• Must have excellent customer service and communication skills.
• Must be able to obtain/maintain any necessary licenses and/or certifications.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.