Apprentice Field Service Engineer

Company Name:
Mitsubishi Heavy Industries America, Inc.

North Las Vegas, NV, US, 89115

Mitsubishi Heavy Industries America, Inc. (MHIA) is looking for an Apprentice Field Service Engineer to join our team. This is a remote opportunity reporting to our Las Vegas, NV office.

For over 130 years Mitsubishi Heavy Industries (MHI) Group’s innovative and integrated solutions have demonstrated our commitment to creating a positive social impact around the globe. Our range of products and services are tailored to meet our customers’ evolving needs across the commercial aviation, energy, transportation and infrastructure, machinery, defense and space systems sectors.

Our culture embraces diversity and cooperation, and we promote a healthy balance of professional and personal development, ensuring that your ideas and expertise are valued and respected.

Through the years and continuing through today, Mitsubishi Heavy Industries America Corrugating Machinery Division (CMD) serves the growing, dynamic packaging industry with leading edge equipment systems, sales, parts, technical and field support, making it one of the most respected suppliers to converters in North and Central America.

The Apprentice Field Service Engineer is responsible for supporting experienced Field Service Engineers in the installation, maintenance, and repair of corrugating and/or box‑making machines.

• Assist Field Service Engineers in responding to customer support requests.
• Observe and practice diagnosing mechanical, hydraulic, and electrical issues in corrugating and box‑making machines.
• Support disassembly, inspection, and repair processes under supervision.
• Train alongside experienced technicians to interpret prints, specifications, manuals, and work orders.
• Participate in the setup and installation of new equipment, including coordination with riggers and millwrights.
• Learn to install electrical and hydraulic connections, perform leveling and alignment checks, and verify machine operation.
• Shadow technicians during operator training sessions to understand machine functionality and maintenance procedures; assist with supervised training activities.
• Assist in documenting service activities, including photos and detailed descriptions of work performed.
• Report equipment issues, material needs, or safety concerns to supervising technicians or management.
• Engage in structured learning activities, including technical training modules and performance evaluations.
• Support operations as needed to maintain workflow and meet schedules and quality standards.
• Arrange travel for assigned customer site visits, including flight, lodging, and rental car reservations, in accordance with company policy. Prepare and submit documentation for invoicing and expenses per established procedures.
• This list of responsibilities is not all‑inclusive, and an employee may be required to perform other relevant duties as assigned.

• Education: High school diploma or equivalent required.
• Experience: No prior field experience required; mechanical aptitude or vocational training required.
• Preferred Qualifications:
  • Willingness to learn and take direction from experienced professionals.
  • Strong attention to detail and commitment to safety.
  • Positive attitude and adaptability in dynamic environments.
  • Basic mechanical and electrical understanding.
  • Excellent communication and teamwork skills.

• Travel: High volume business travel nationwide with little to no advance notice.
• Working Hours: Work will be performed at the request of the customer, anytime including day or night hours. High volume weekend work activity.
• Lifting/physical requirements: Regularly required to sit, stand, bend, and kneel for long periods. Required to walk, talk and/or hear. Frequently lift and/or move 30‑50 pounds.

As of the date of this posting, a good faith estimate of the current pay range for this position is $19.48 to $24.36 per hour. The actual compensation offered may vary based on factors such as the candidate’s experience,…