Neighborhood Services Liaison

Neighborhood Services Department Clerk

Provide business office clerical assistance for Neighborhood Services Department by performing the following duties.

Reception & Secretarial Duties: Answers inquiries, handles complaints, and routes to proper department when necessary; greets and screens visitors; answers telephone and takes messages; creates reports for the Director and Assistant Director from either known information from source material or rough draft; composes letters, memos, notices, emails, and other documents for signature. Researches and provide assistance to neighborhood organizations in filing for non-profit status.

Purchasing & Payroll Duties: Serves as backup in preparing and submitting requisitions forms and purchase orders; assists in the maintenance of payroll records, time sheets, insurance, pension, and other employee forms.

Newsletter Publishing & Distribution: Assists editor of the NLR Neighborhood Newsletter with articles and proofreading prior to publication. Assists with printing and processing of multiple newsletters for neighborhood organizations; mails various newsletters and meeting announcements.

Assists with Grants/Applications: Serves as backup in providing event and grant applications upon request; verifies information is completed on all applications; distributes event applications to various departments for approval; routes grant requests to appropriate authority for consideration; notifies applicants of their application status.

Updates Websites: Updates the NLR Neighborhood Services Facebook page on a regular basis; assists various neighborhood organizations with administration of their Facebook pages as needed; sends updated information to City webmaster for posting on City website.

Special Events: Attends event planning meetings when necessary; walks neighborhoods going door-to-door for neighborhood notifications; loads and delivers equipment for specific events; sets up and breaks down following events as necessary; coordinates scheduling of pickup and return of department equipment; inspects inventory for damage; recommends and secures price quotes for repairs and replacement of equipment and suggests new items for inventory.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High school diploma or general education degree (GED); and two (2) years directly related experience and/or training; or equivalent combination of education and experience. A Class D driver's license and a good driving record are required.

The benefits below are for authorized full-time, non-uniformed employees. (Uniformed employees are sworn Police and Fire Department personnel.) Holidays - Twelve (12) paid holidays per year. Insurance - 100% premium payment for employee health insurance, 75% paid health insurance coverage for dependents; paid life insurance. Worker's Compensation - Coverage is provided for each employee for medical bills and work time lost due to on-the-job injuries.

Longevity Pay - After completing a full year of employment with the City of North Little Rock, an employee is granted longevity pay at the rate of $5.25 per month times the number of years employed. Vacation - Accrual begins with date of hire with eligibility to use accrued vacation leave after six months of service. Vacation may be accumulated to a maximum of 30 days.

Vacation is calculated:

Years of Service Annual Vacation Days 1-3 10  18 Over 20 22

Sick Leave - All full-time, regular, non-uniformed employees earn twenty (20) sick leave days annually with unlimited accumulation. Discretionary Leave - Employees with two or more years of continuous service on January 1 of each year are granted 16-48 hours discretionary leave during that year, depending on length of service. Retirement Plan - Mandatory and contributory, begins immediately.