Manufacturing Sr Quality Process Expert

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For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business:
Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.

Sr Quality Process Expert

L’Oreal Operations

North Little Rock, AR

Manager, Process Expert

The Process Engineer works in the Quality Assurance department. The primary responsibility is to provide processing expertise to the UP’s in developing the manufacturing procedures by which the formulations are produced. Processes are established through working closely with Research and Innovation (R&I) and Corporate Quality (Pilot) to understand composition, specifications, risks and mitigating those risks. The PE will process validate to ensure ability of the plant to produce within the specification provided using the process established.

The PE will also use problem solving tools to support production unit in investigating non-conforming results and process optimization.

• Bachelor of Science degree in Engineering
• Proven track record of strong leadership and communication skills
• Strong Microsoft Office skills
• Lean Six Sigma or other equivalent problem‑solving methodology experience
• Experience leading cross‑functional projects and teams
• 5+ years of experience in a manufacturing environment working with processing equipment and writing manufacturing procedures

• Work with external teams (US and France) to develop process specifications (SP)
• Complete formula set in plant manufacturing system
• Write manufacturing procedures based on the SP
• Collaborate with safety, operations, and quality to complete risk assessment to review and mitigate risks associated with new formula production
• Write and execute process validations and publish results with internal and external teams
• Good knowledge of GMP/ISO requirements
• Assist the operations in purchase and validation for new processing equipment
• Ensure FDA compliance of process engineer related activities (validation of storage, validation of equipment, etc.)
• Support quality and performance initiatives to improve metrics for the processing area
• Share processing information with external groups for the development of SP’s
• Support investigation of non‑conforming batches
• Track new products to ensure Product Availability Date
• Actively engaged in safety, quality, and performance initiatives in the plant
• Other related duties as required

• Work flexible hours/shifts, as needed
• Employees are required to wear appropriate personal protective equipment, including safety glasses, hairnets, gloves, and steel‑toed shoes

• Innovator – Share best practices throughout local area and L’Oreal Global; thrive within a changing organization and fast‑paced work environment
• Strategist – Manage multiple priorities in a fast‑paced, dynamic environment; create an environment in which employees can work safely and thrive
• Integrator – Self‑motivated and work independently and as a team member; influence team and work well in a cross‑functional team
• Entrepreneur – Manage the plant’s assets to maximize our stockholders return
• People Developer – Selflessly develop others; build positive work relationships with all levels of the company; implement and utilize the L’Oreal USA Behavior Charter and Simplicity Competencies

• Demonstrate strong analytical and organizational skills
• Demonstrate professional judgment and sound decision‑making skills
• Maintain a safe work environment and follow all safety procedures
• Ability to communicate scientific information in a clear and concise manner
• Demonstrate 100% responsibility regarding actions and reactions
• Act as a responsible citizen in our company and community
• Must be able to interact effectively – both internally and externally
• Communicate effectively through listening for understanding, orally and in writing
• Ability to manage in complex…