Family Advocate

The EA Family Advocate provides individualized, strengths-based support to vulnerable individuals and families. This role combines intensive case management, advocacy, workshop support, and cross-sector collaboration to help participants move from crisis to stability and toward long-term well-being. This includes:

• Connecting participants to critical wraparound supports
• Serving as a consistent, trusted advocate

The EA Family Advocate helps make sure that the families we serve are set up to "Chase their God-given dreams".

The following responsibilities serve as a general guide and are not exhaustive.

• Conduct intake and comprehensive assessments to identify participant strengths, barriers, and goals related to parenting, relationships, economic stability, and overall well-being.
• Develop and regularly update individualized service plans aligned with program goals and participant priorities.
• Empower participants to take ownership of their goals while holding them accountable to agreed-upon action steps.

• Provide ongoing case management support, including referrals, service coordination, and follow-up to ensure access to employment, housing, parenting supports, behavioral health services, legal assistance, and other critical resources.
• Serve as a bridge between participants and service providers to increase engagement and successful outcomes.
• Must be comfortable working with clients in any of the following environments: jails, parole/probation offices, child welfare offices, courts, and family shelters.
• Develop and maintain positive relationships with 100 Families partners and stakeholders.
• Develop a working relationship with other Family Advocates and community service providers.
• Support participants navigating crisis situations and complex system involvement.

• Attend and participate in group discussions, workshops and meetings that reinforce skills such as co-parenting, emotional regulation, communication, workforce readiness, and healthy relationships.
• Serve as a motivational resource to encourage engagement, celebrate milestones, and reinforce curriculum concepts.
• Provide culturally competent, trauma-informed support, particularly for justice-involved and noncustodial parents.

• Maintain accurate, timely documentation in designated case management systems in compliance with grant requirements, privacy protocols, and performance indicators.
• Submit required case notes and updates on participant progress, barriers encountered, and successful outcomes.
• Update case management system on a regular basis to reflect client's progress, in compliance with monthly reporting requirements based on performance indicators.
• Track measurable progress toward stability and career advancement benchmarks.
• Build and sustain collaborative relationships with community partners across sectors including workforce development, behavioral health, housing, child welfare, and criminal justice.
• Participate in 100 Families team meetings, case staffing, and required trainings.
• Promote cross-agency collaboration to improve service delivery and participant outcomes.
• Respond to inquiries from participants, providers, and community stakeholders with professionalism and clarity.
• Comply with grant requirements and other duties assigned by primary grantee (Restore Hope) and sub-grantee (Every Arkansan)  | 1900 Pine Street, North Little Rock, AR 72214 | everyarkansan.org

• High school diploma or equivalent required.
• Associate's or Bachelor's degree in social work, criminal justice, human services, or a related field preferred.
• 3 years or more of experience providing case management or direct services to vulnerable individuals and families.
• Experience working with parents, justice-involved individuals, adults in crisis, or child welfare-involved families strongly preferred.
• Bilingual would be a plus
• Reliable, punctual, and able to work independently with minimal supervision.
• Valid driver's license and reliable transportation.

You'll be part of a mission that helps families move from crisis to stability — and reminds people they are not alone as they work toward a stronger future. This is deeply relational work, rooted in trust, consistency, and hope.

This role requires travel and collaboration with community partners. One day you might be meeting with a participant in person at a community partner site,…