Case Aide - Child Protection

This position provides administrative support to a team of people who are dedicated to helping families involved with child protection and other family based services. The position works directly with clients and with Nicollet County staff.

• Conducts and performs a variety of direct client services to support professional staff in providing case management services to clients.
• Composes, edits, and reviews a variety of standard and/or specialized correspondence, reports, documents, applications, forms, violations, memos, and other applicable materials.
• Assists unit staff in the updating and maintenance of assigned unit case management files, records, reports or documentation requirements.
• Collaborates with staff by attending meetings, sharing information and communicating with other staff concerning clients' needs, problems, and issues.
• Demonstrates effective written and verbal communication with clients, the public, and staff; maintains good working relationships with clients; uses effective strategies to assist clients with limited English proficiency.
• Receives, processes, and/or prepares a variety of receipts, invoices, statements, payments, transactions, budget changes, and other related information; maintains files and records; prepares certifications and deposits as necessary.
• Searches databases for relevant information and shares with case management staff through data entry or other documentation methods.
• Performs other duties of a similar nature or level.

• A valid Minnesota Driver's License.
• An associate's degree, and 2 years of experience in an administrative support function or community support.

We will also consider applicants who have an equivalent combination of education and relevant experience.