Front Of House Supervisor

Join to apply for the Front Of House Supervisor at La Vida Hospitality.

Location:

North Myrtle Beach, SC.

$20.00/hr – $25.00/hr.

• Oversee and manage all areas of the restaurant and make final decisions on matters of importance to guest service to ensure high‑caliber hospitality in all areas.
• Manage shifts which include daily decision making, scheduling, planning while upholding standards, product quality and cleanliness.
• Build and inspire the BCIH team and act as an effective coach; elevate staff for growth and assist them in reaching goals by establishing performance expectations and enforcing accountability.
• Uphold core values in our Team Development plan by reinforcing "How We Roll" throughout with interviewing, hiring, onboarding, coaching, and disciplining & terminating as appropriate with oversight from the General Manager and in accordance with company policies.
• Conduct orientation, explain the Big Chill philosophy, and oversee the training of new employees.
• Delegate responsibilities & provide direction to employees regarding operational/procedural issues to ensure excellent service is consistently achieved and ensure all staff have the right tools, knowledge & equipment to do their jobs safely and effectively.
• Provide strong presence in the local community and high level of community involvement by restaurant & staff.
• Schedule labor as required by anticipated business activity while ensuring that all positions are staffed and labor cost objectives are met.
• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs.
• Ensure that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time, and in accordance with company policies and procedures.
• Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.
• Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.
• Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
• Investigate, respond to and resolve complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests.
• Ensure that proper security procedures are in place to protect employees, guests and company assets.
• Ensure a safe working and guest environment to reduce the risk of injury and accidents and complete accident reports promptly in the event that a guest or employee is injured.
• Live the brand and be a brand ambassador and make decisions in the best interest of BCIH at all times.

• 3+ years hospitality experience with demonstrated managerial expertise.
• Proficient in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports.
• Must be eligible to work in the United States and possess a valid driver’s license with reliable transportation to & from work.
• Must be Serv Safe certified and will uphold all Serv Safe guidelines.
• Flexibility of schedule to assume responsibilities as needed, ability to balance personal & professional life; some nights & weekends required.
• Professional appearance, punctual, reliable.

This position pays $20–25/hour based on experience with awesome employee perks.

Benefits include:

• PTO & vacation, health insurance & wellness resources.
• Paid time off & perks for full time hourly employees.
• Unlimited growth potential with vast career opportunities.
• Travel & adventure opportunities.
• Team events & outings.
• Local lifestyle perks like paddle boarding & kayaking discounts.
• Professional leadership development and continuous coaching, training, and mentorship.
• Food, beverage & retail discounts.
• Celebrate Wellness program dedicated to supporting employee wellness.