Key Carrier​/Closing Manager- North Ogden

Position Summary

Lee’s Marketplace is a family‑owned grocery chain that offers high‑quality products and exceptional service. The Assistant Manager/Key Holder supports overall store operations and ensures a smooth guest experience.

• Open and/or close the store according to company procedures, including securing the building, setting alarms, and preparing registers and departments for business.
• Serve as Manager‑on‑Duty in the absence of the Store Director, overseeing all departments and maintaining store‑wide accountability.
• Support daily operations by assisting with deliveries, stocking, merchandising, and maintaining store cleanliness.
• Provide hands‑on leadership by working with team members, setting the pace, and ensuring task completion.
• Ensure guest service standards by assisting customers, resolving concerns, and fostering a friendly environment.
• Monitor and delegate tasks from department managers, ensuring timely completion.
• Respond to urgent issues or incidents with sound judgment and professionalism.
• Communicate key updates, issues, or successes to store leadership.
• Promote a safe, clean, and efficient work environment by addressing safety concerns and following protocol.
• Mentor and support team members, building a positive and productive culture.

• Greet and assist guests courteously.
• Provide knowledgeable answers to inquiries.
• Address complaints promptly and professionally.
• Promote high morale and open communication with guests and team members.
• Process guest requests efficiently and accurately.
• Utilize problem‑solving skills to maintain the “Lee’s Way”—doing what’s best for guests, team, and the company.
• Assist customers with the Lee’s Marketplace website.

• Build relationships with local vendors and community organizations.
• Participate in community events and promotions to drive store traffic.

• Stock shelves and maintain displays according to standards.
• Ensure product freshness and quality by monitoring stock and checking expiration dates.
• Unload deliveries, organize stock rooms, and package/labell products with a computer program.
• Analyze sales data for trends and develop strategies to improve performance.
• Monitor inventory levels, assist with ordering, and minimize shrinkage.
• Assist with inventory audits to ensure accuracy and availability.

• Maintain a clean, organized work area.
• Implement safety and sanitation procedures.
• Report safety hazards or equipment issues.
• Adhere to all food safety and sanitation regulations, including obtaining a valid food handler’s permit.
• Train team members on safety policies and report accidents promptly.

• Act as backup cashier during rushes.
• Operate POS efficiently and accurately.
• Accept various payment forms (cash, card, check, WIC, EBT).
• Follow store policies on coupons, returns, exchanges, and refunds.
• Secure cash and perform drawer counts and change accuracy.

• Communicate effectively with team members to achieve store goals.
• Encourage teamwork and guest service excellence.
• Align with Store Director/Asst. Director and department managers.
• Participate in meetings and training sessions.
• Assist other departments as needed.
• Maintain professionalism and a harassment‑free environment.
• Coach staff and document procedures consistently.

• Age 21 years or older.
• Availability: 6:00 am–11:00 pm any day, Monday‑Sunday; holidays and weekends required.

• Stand, walk, twist, sit, and bend for extended periods.
• Lift and carry up to 50 pounds.
• Operate equipment and use hands/arms repeatedly.
• Occasionally stoop, crouch, kneel, or crawl.
• Stand and walk for prolonged periods.

• Pallet jack, wheeler, lifts, trash compactor, wrapping machines, scales.
• Computers, phones/intercoms, registers, cash handling equipment.
• Oven, fryer, slicer; company trucks, transits, and vehicles.
• Temperature‑controlled rooms and equipment.

• High school diploma or equivalent (required).
• 3+ years retail experience (preferred).
• Experience managing inventory and controlling costs.
• Familiarity with POS systems, inventory management software, and basic…