Alterations Manager

Alterations Manager – North Olmsted, OH

We’re looking for an experienced Seamstress/Tailor with prior management experience to join our family‑owned Alterations Express in North Olmsted.

Managers are responsible for conducting and managing the flow of customer fittings, taking payments, processing orders using our state‑of‑the‑art POS system, providing excellent customer service, scheduling the store, managing bridal appointments, and overseeing personnel requirements within the location.

• Manage customer fittings and ensure timely completion.
• Handle payments and process orders via POS system.
• Provide exceptional customer service and manage store scheduling.
• Coordinate bridal appointments and oversee staffing for the location.
• Offer on‑the‑job training and mentorship to new hires.

• Sewing & Fitting Experience REQUIRED
• Prior Experience as a Seamstress/Tailor REQUIRED
• In‑depth Knowledge of Alterations & Tailoring
• Prior Management Experience Preferred
• Customer Service Experience Preferred

• Competitive salary (USD 60,000 – 70,000) + commissions
• Paid holidays
• Medical, Dental, Vision & Life insurance
• 5 paid personal days
• Flexible scheduling (closed Sundays)

Monday‑Thursday: 9 am – 7 pm
Friday: 9 am – 6 pm
Saturday: 9 am – 5 pm
Sunday: CLOSED

Alterations Express is a salon‑style alteration and tailoring house that offers walk‑in service, spacious dressing rooms, and a team of elite tailors and seamstresses. A family‑owned company with over 70 years of experience, we provide a unique customer experience and have revolutionized the tailoring industry.

23420 Lorain Rd, North Olmsted, OH 44070

Seniority level:
Mid‑Senior

Employment type:

Full‑time
Industry: Retail Apparel & Fashion

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