Systems Engineer ; IT

DSS, Inc.

DSS, Inc. is a drug and alcohol free workplace (DFWP). DSS, Inc. is an Equal Opportunity (EOE), Affirmative Action (AA) employer that invites and encourages minorities (M), women (F), veterans (V), veterans preferred (V Preferred), LGBT (Lesbian, Gay, Bisexual, Transsexual) and individuals with disabilities (H) to apply. We are ADEA and ADA compliant.

DSS JH North Palm Beach - North Palm Beach, FL 33408

Position Type:
Full Time

Job Shift: Day
Education Level: 4 Year Degree

Travel Percentage :
Up to 25%
Category:
Information Technology

DSS, Inc. is a leading provider of health information software solutions and systems integration services, supporting thousands of clinicians and administrative professionals across public and private healthcare organizations nationwide. We empower healthcare teams with innovative, reliable, and secure technology and we’re seeking a Systems Engineer I (IT) who is responsible for providing operational leadership and thought leadership to a broad range of IT disciplines including system performance and resiliency, network performance, security administration, and operations in physical/virtual and Cloud Windows and Linux environments.

Overview

The Systems Engineer is a hands‑on position with the expertise to perform and lead the process methodology of installing, configuring, and monitoring systems and software. Performs, and helps others to perform, problem determination for servers and software. Helps to create and maintain documentation for all department activities. Adheres to all Service Request, Incident, and Change Management policies and procedures. Works with leadership to identify project requirements, assists and leads project teams, addresses complex technical issues and offers solutions supporting the enterprise.

Participates in overall support rotation.

What we Offer

• Supportive, collaborative, and mission‑driven team environment

• Opportunities for skills development, certifications, and career growth

• Meaningful work that directly impacts healthcare delivery and patient outcomes

Systems Engineer I will:

• Establishes, oversees, and sometimes performs system and tool checks to verify the integrity, performance, and availability of servers and resources in physical/virtual and Cloud environments daily. Assist Systems Administrators as required or requested.

• Research and recommend innovative, and where possible automated, approaches for system administration tasks in physical/virtual and Cloud environments.

• Research, and implement tools and processes that reduce labor and resource costs while improving overall IT delivery.

• Establish and oversee processes and procedures that prevent, identify, and rectify security and data vulnerabilities.

• Perform troubleshooting as required and lead problem‑solving efforts often involving outside vendors and other support personnel and/or organizations.

• Install, configure, test, and maintain operating systems, application software and system management tools in physical/virtual and Cloud environments.

• Identify approaches that leverage resources and provide economies of scale.

• Establish best practices for, and perform, performance tuning, hardware upgrades, and resource optimization in physical/virtual and Cloud environments.

• Oversee and remediate issues discovered during security monitoring, vulnerability scanning, and penetration testing.

• Ensure data backup, replication, and testing operations are performing correctly.

• Establish processes to apply OS patches and upgrades, and upgrade administrative tools and utilities.

• Actively lead and participates in the implementation of disaster recovery and business continuity capabilities.

• Oversees, creates and maintains detailed technical support and process documentation.

• Performs capacity monitoring and assists with short and long‑term capacity planning.

• Identifies and helps to gather and format data for Key Performance Indicators (KPI).

• Adheres to all procedures and policies including the use of Incident and Change Management.

• Perform on‑call responsibilities and after‑hours duties as necessary.

Additional Responsibilities

• Works with other department teams,…