Data Engineering Manager

At PALMS Insurance, a Next Era Energy company, we specialize in offering customized insurance solutions that address the unique needs of our clients. Our commitment to excellence, reliability, and customer satisfaction sets us apart as a trusted provider in the insurance industry. Are you ready to make a meaningful difference? Become a part of our team today.

As the Data Engineering Manager , you will own Palms’ Data Processes, Data applications and Data Engineering team. Our data team supports a portfolio of internal custom and 3 rd party applications along with external platforms including; the Palms Data Warehouse, Power BI Dashboard Reporting, ad-hoc data reporting , Claims Management , and our Bordereaux (BDX) import systems. Palms is growing and investing in new capabilities and applications and this role will advise and support new applications as they are added to our portfolio.

Employees in this role are analytical and creative problem solvers with a successful track record of handling large-scale, high-profile projects and deadlines. They identify, investigate and resolve complex software issues to ensure applications are performing to customer standards. Individuals will demonstrate technical expertise in software development and data analytics as well as expertise in the broader organization. This position applies analysis and problem-solving skills along with effective communication to drive customer-facing software application issues to resolution.

The ideal candidate is high energy, with the ability to prioritize multiple tasks in a fast-paced environment.

• Lead team of Product Services Engineers including managing workflow, setting goals, and assessing performance
• Leverage advanced analytical and problem-solving skills to take on multiple projects that drive process improvements and customer satisfaction
• Drive resolution of complex production issues, including escalation, system testing, strategy sessions, and distribution of knowledge throughout the company
• Communicate customer technology goals to influence product roadmaps to meet business needs
• Communicate technical issues to non-technical customers in a timely and accurate way, via phone, email, or chat
• Performs other job-related duties as assigned

• High School Grad / GED
• Bachelor's or Equivalent Experience
• Experience:
  
  8+ years

• Bachelor’s – Information Systems
• Master’s Degree

Next Era Energy offers a wide range of benefits to support our employees and their eligible family members.

Employee Group:
Exempt

Employee Type:
Full Time

Job Category:
Engineering

Organization:
Palms Management Services, LLC

Relocation Provided:
Yes, if applicable

Next Era Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law.

Next Era Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to recruiting-coordinator.sh , providing your name, telephone number and the best time for us to reach you.

Next Era Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about,…